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January 2024 by Honey R.
This a review of employment and services as a staff member. The wife is the HR manager, she is never in the office, Doctor lacks mutual respect for his staff with no accountability of their actions, He uses aggressive/offensive communication and states insults/demeaning labels toward staff, asking questions like "Are you F(cussword) stupid?" as a way of counseling. When really upset he throws charts or whatever is close by across the room or directly at staff. Refuses doctor notes as excused absences. He's extremely antagonistic toward teaching when asked questions. Then are afraid to ask questions because they don't want to be ridiculed or belittled. Multiple staff members have exited employment because of these circumstances . Staff has brought up the concerns to the HR manager and it is turned around and blamed on staff like the actions are justified. They do not advocate teaching, positivity or mutual respect. It's a really emotional and unfulfilling place to work. As a staff member I have to take my pet outside of the hospital to have them cared for. Multiple staff members have done the same. The doctor doesn't let us put of animals on the schedule. He makes us feel guilty, like an inconvenience and only half cares for our pet when we ask him for our personal pets.
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October 2022 by Google user
Dr. Hawkes is expensive. He will say he's done a treatment when he hasn't. That's lying. If things don't go his way or for the office staff, you'll be disrespected. If you have questions or express concerns he will become irate. Likewise the office staff. Most importantly, I just don't feel it's safe to bring any animal in there.
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December 2021 by Julie M.
This vet misdiagnosed our sweet 8 month old cat. We were told he had heart failure which he didn't (told by three other drs. Told he had a heart murmur (which he didn't ) I should have listened to my gut feeling. This vet gave our cat a shot of lasix without even asking us. An hour later he had convulsions and had to be hospitalized. For four days. Over 2000 dollars later at the ER vet , trying to repair the damage that this shot did OUR CAT DIED three days before Christmas. Our sweet cat was basically killed slowly. We are devastated , gutted and heartbroken. I have so much anger over Arendall Animal Hospitals tragic ERROR! You murdered my cat.
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December 2021 by Lori Bennett
Thank you all so much for the fast care my son's cat "Spooky" received. She is 100 percent better. Extra special thanks to Sabrina!
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November 2021 by Ally Wals
So very very grateful of the staff and doctors available! I was a panicking mess after taking my pup to the ER and him being dx with a femur fracture. I was given their name by my neighbor who’s cane corso had his leg repair after an mva. I messaged on fb on the off chance anyone was there who could help me!!They responded the same evening and the next day after sending xrays a game plan was made.Thank you so much Dr Hawkes for working on Kaiser as quickly as you did!! It’ll be a long few months but we’ll worth it! I’ve recommended this vet to other dog owners already!! Forever grateful!!
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November 2021 by Myranda Beer
Super friendly staff, and even cuter office cats. Dr. Was very kind and helpful, my cat is back and better then ever
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October 2021 by chrstcole
Dr. Hawkes is expensive. He will say he's done a treatment when he hasn't. That's lying. If things don't go his way or for the office staff, you'll be disrespected. If you have questions or express concerns he will become irate. Likewise the office staff. Most importantly, I just don't feel it's safe to bring any animal in there.
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March 2021 by Samantha Henderson
Whaler absolutely loves Dr. Hawks and the staff! We have never had any issues and the staff is so welcoming and friendly. They are always making sure my boy is happy and healthy!
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March 2021 by Hailey N.
Me and my family have been taking our animals here for years and they truly only want what's best! They are always able to fit us into their schedule especially in emergency situations.
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January 2021 by Linda Straub
We love Dr Hawkes and his staff. Always take the best care of our girls. Gentle, compassionate, comprehensive care.
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October 2020 by Jeff M.
New to the area, and our dog Buddy is having a bad allergic reaction to something. They got Buddy in very quickly. Very cognizant of COVID, only one person can go in to the office with a pet. Buddy and I went into an examination room. A tech then took Buddy to the back for the Dr. to examine him. I have no idea if the vet even looked at him, just had to take it on trust. He prescribed him steroids to mask the symptoms. They are not working. I called back today to see if we could bring him back in and was told I'd have to pay another office visit charge. They also charged me $18 to clip his nails and $18 to pluck his ears during the initial visit. That surprised me. Every vet we've ever went to has clipped and plucked as part of the office visit. Called back and asked for a prescription for Apoquel so we don't have to come back in for an office visit. They filled it without having an additional office visit, but it did seem to be an issue.
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September 2020 by Ashley Bell
They do NOT honor spay/neuter vouchers when you adopt a pet from the Animal Humane Society &/or Pound.They were very nice but a bit more expensive.
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August 2020 by Lauren E.
We were new to the area and not established into a vet yet when my dog got injured and they got us in ASAP and got him taken care of and back on his feet in no time. The staff is extremely nice and caring. The vet techs were all amazing especially during covid- 19 and dealing with a hurt and scared puppy. This is going to be our new go to vet.
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May 2020 by Linda Ann
We absolutely recommend Dr. Hawkes and his staff, hands down the best! Over the past few years he has taken such wonderful care of our 3 shih tzu ladies and my rescues/fosters. Always work us in if we need them urgently. Very thorough and compassionate care. Although we've moved out of state, we bring our ladies back to Arendell Animal Hospital for their ongoing care. Love them!!!
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May 2020 by Dominic Brake
Used them when I was visiting area in January. Very welcoming staff. Place was clean. They helped my dog out and explained all my options well. My dog got better and I did see my regular veterinarian when I got back home two weeks later. I was very happy with every thing and I am very grateful for how well they treated my dog as well as myself.
