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February 2024 by Jon Wolfe
A true locally owned veterinarian, showed unequaled compassion and professionalism in our time of need. Great staff, knowledgeable, so glad it worked out that this was the place that we turned to.
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February 2024 by bert owens
Great service and pleasant staff to deal with.
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February 2024 by Emery Olcott
They were very respectful and very kind when I had to send my dog to the farm upstate. Thank you again for your kindness
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February 2024 by Olivia Paul
Arendell Animal Hospital has been our trusted choice for veterinarian services for many years. Dr. Hawkes is extremely knowledgeable and truly cares about your pet's health. His staff is always so kind to our dogs making it a pleasant experience each time we go.
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January 2024 by Honey R.
This a review of employment and services as a staff member. The wife is the HR manager, she is never in the office, Doctor lacks mutual respect for his staff with no accountability of their actions, He uses aggressive/offensive communication and states insults/demeaning labels toward staff, asking questions like "Are you F(cussword) stupid?" as a way of counseling. When really upset he throws charts or whatever is close by across the room or directly at staff. Refuses doctor notes as excused absences. He's extremely antagonistic toward teaching when asked questions. Then are afraid to ask questions because they don't want to be ridiculed or belittled. Multiple staff members have exited employment because of these circumstances . Staff has brought up the concerns to the HR manager and it is turned around and blamed on staff like the actions are justified. They do not advocate teaching, positivity or mutual respect. It's a really emotional and unfulfilling place to work. As a staff member I have to take my pet outside of the hospital to have them cared for. Multiple staff members have done the same. The doctor doesn't let us put of animals on the schedule. He makes us feel guilty, like an inconvenience and only half cares for our pet when we ask him for our personal pets.
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January 2024 by Kimberly Martin
Dr. Hawkes is wonderful and the staff is so lovely! Great vet office! Always willing to get my cats in to be seen when they need it. Highly recommend!
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January 2024 by Mike Land
We were very impressed at our first Puppy visit!
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November 2023 by Gabriella Potter
We moved out of town. Granted we were seen for a wellness exam back in October 2022 and usually you’re good for a year to request flea second heartworm medication. I submitted a request for a refill for my dogs, flea medication and August which was before the year ran out And they chose to decline it. I put the order in through chewy and they declined it which I did not receive an email about it being declined so when I went back to check on it, they informed me the veterinary office would not fill it because now it has been a year after he had been saying, even though the request was done in August. we now live two hours away and surrounding vets have at least a month for new patient appointment. I used that because they had availability even though I drove all the way from Havelock to Morehead city to get there but they’re really big about purchasing medication from them and do not like to send outside scripts which we all know helps the customer.Response TO YOUR REPLY 11/8/23No, it is irresponsible of you. To not provide care to patients and/or clients who have taken their animals to you and you have declined prevention medication when we were seen within the year. Thank you very much. This was of no fault of ours. This was your Office being greedy, and wanting to make a sale at your own office versus allowing a customer to use an outside source pharmacy. Don’t dare talk about the responsibility of me taking care of my animals when I go above and beyond for what’s mine. You know my animal stuffers for a liver condition so we’re not in there 24 seven to receive the vaccines that you all choose to shoot these animals with even though they’ve already built up in immunity but we’re not even discussing that were discussing you declining to send a prescription to outside source for flea and tick prevention when we were seen within the year. Be blessed!
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September 2023 by Melissa Smith
The veterinarian is amazing here. Really great to have this place.
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September 2023 by Suzanne McLemore
I feel like we are one big family, along with the extra special staff . Nothing but excellent experiences. Thank you, Dr. Hawkes
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September 2023 by Jody Burroughs
Dr Hawkes was never my dogs vet. Austin vet WAS for 8.5 yrs. Until they told me on a Monday they couldn't see my dog who had a mass in her leg size tennis ball cause they were to busy. But to try back Tuesday & that would be 50/50 chance they could see her then. I called Dr Hawkes he said bring her in right now. Xray her leg & shoulder showed me the huge mass & gave me medication to give Zoey & was very thorough in explaining what the medicine was & what it did & how to give it to her. And he was very compassionate. Needless say Dr Hawkes is my dogs new vet & I couldnt be happier. I know my baby's In great hands with Dr HAWKES & staff. Thank you Dr
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September 2023 by Kayla H
2 years ago we took in a feral cat that had chronic upper respiratory issues. He would constantly have thick green discharge running from his nose and always struggled to breath. The first vet we took him to ran all the lab work and could not figure out what was wrong with him. They ended up telling us he had a previous infectuon that damaged the lining of his nose and that he would always get recurrent bacterial infections and need antibiotics every few months. The second vet we took him to said the same thing. When we moved to Morehead to establish care for our cat, we came here. The staff was very friendly and the vet very knowledgable. He offered a procedure to see if our cat had a nasal polyp because that can mimic an URI. This vet did indeed find a polyp that he was able to remove and our cat now sounds completely normal! We are beyond grateful that our cat can live a normal life and not struggle everyday to breathe. We definitely will continue coming here
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September 2023 by Martha Harrison
Excellent service. Our dog LOVES going to the vet! Very kind employees.
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July 2023 by Jo Anne Bolt
Called and they were full. Not my dog but my grand dog and they fit him in. Dr Hawks is a great diagnostician and conservative in treatment. I recommend all my friends here .
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July 2023 by Gloria Moyer
Exceptional service and high quality care as always. Thank you!
