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April 2024 by Lynda Smith
The tax preparer was very friendly, however I found a huge error on my "finished and fully reviewed" taxes. Also, the cost was $200 more than I paid a CPA historically. I have no confidence that my taxes are done correctly.
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March 2024 by Jenny
This high rating is specific to Ms. Cynthia. I want to thank her for helping me through this process and being very welcoming to myself and my service dog. She deserves a raise and all of the praise.That being said, I would also go back and rate this business zero stars if I could. I am a veteran with a service dog. I realize that due to people masquerading their Emotional Support Dogs as service dogs, most places have gone pet friendly to avoid lawsuits. I immediately came into your business to hear a dog that I couldn't yet see that was losing it's mind over the mere smell of my service dog. Your employee then brought their non service dog up to the front with it barking and growling at my service dog. She tried to speak to my dog and bring her non service dog closer to mine. I asked her to please not come any closer, to which she got defensive, and asked if she could at least get her next customers. She didn't apologize and take the dog out of sight. She got DEFENSIVE to a DISABLED CUSTOMER. The barking and growling only continued as I tried to get my taxes done. When I go into a business that is pet friendly or doesn't enforce service dogs only, I am chancing my medical device (my service dog) being rendered out of service for life. Simply Google service dogs being attacked by non service dogs, and it is an epidemic. A lawsuit is too late. I'd rather have my medical device. Your business is not friendly to civilians and veterans who jump through hoops of fire to qualify for a fully trained service dog. If you are going pet friendly, I need to know so I can find a business that will do my taxes and not risk my safety. And if an employee can't work one shift without a play pen and their non service dog, they should stay home.
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March 2024 by Darren Jester
Felicia Ehrlich is the absolute best! She has taken care of our taxes for years and I won't go anywhere else!!
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September 2022 by Steven Brown
These ladies have been great at the Morehead city store. They have helped me greatly to get my tax issue's fixed.
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May 2022 by Fanecia Daye
The tax preparers are very nice. They will go out of their way to help you.
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April 2022 by Dwayne Wilson
Ruth Leonard does a great job. She is very knowledgeable and personable.
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April 2022 by Thomas Wade
Rachel always does a great job.
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April 2022 by Viccy Nolon
Costumer services is great ! Ms. Ruth is the best.
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July 2021 by Rory Murrell
They did what they had to do and correctly I was pleased.
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May 2021 by john dinsmore
quick and friendly service.
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April 2021 by vernia williams0
I love h\\u0026r block, except their prices. I wish they were a bit lower.
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April 2021 by Tony Cahoon
They do a good job
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March 2021 by Zachary Roberts
Very respectful and very outgoing to help someone out will go to them again next year no doubt about that
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February 2021 by dennis velasco
Process was frustrating. Visited office on 6th (Sat) filled all paperwork and gave my w2 and was told to wait for a call-back. Why not just file everything there on the spot? I recieved a call-back a couple days later just to be told to wait for another call-back. So 1 week has passed and I called HR block 13th(Sat). I was told someone would call me back same day, no one called me. Tuesday rolls along and I called HR block again. Now the lady I spoke to said my return has been ready since last Saturday. (1) I called you guys last Saturday nobody told me this, and I didnt get a call-back like I was told. (2) I called yesterday 17th (Tues) was told to wait for a call-back. No one called me back. (3) Today 18th, I called HR block again.....finally the lady said all i needed to do now is complete the transaction online.
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February 2021 by sheena brand
Very disappointed I've never been denied an advance the bank always gets their money back when my taxes go through
