Lookout Ford in Morehead City, North Carolina, is known for its friendly and helpful staff, creating a small-town feel for customers. The dealership offers a wide selection of new and used Ford vehicles, including models like the Bronco, F-150, Explorer, Fusion, and Focus, all carrying on Ford’s legacy of durability and striking design. Customers appreciate the professional and polite service from team members like Eli, Andrew, Zac, Cody, and others, who make vehicle purchases and service experiences smooth and easy. The staff is patient, knowledgeable, and willing to go the extra mile, even offering convenient services like at-home recall repairs. The dealership’s finance team helps customers pick benefits packages that suit their needs, making the buying process straightforward. Overall, Lookout Ford is praised for its helpfulness, professionalism, and small-town atmosphere, ensuring customers receive the best service whether buying a vehicle or getting maintenance done.
A bit of a drive from New Bern, but worth it. Very pleasant experience in a no-pressure sale.
September 2024
Super friendly service department! I went for a recall, and they informed me of a second recall I was unaware of and they fixed it during the same visit!
September 2024
Eli drove me to work after dropping my car off for service. If only everyone can be as polite and professional and pleasant as he is.