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March 2024 by Richard Ward
Location, convenient, great employees!
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March 2024 by bray P
Easy to get in and out quickly
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March 2024 by George Neilson
Excellent customer service. Very helpful
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February 2024 by matthew turpin
This is the best shipping store I’ve ever dealt with. Friendly, knowledgeable staff who provide top notch service.
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January 2024 by Kendra Craven
We have been in the UPS store many times in the past two weeks while staying at a vacation rental in Beaufort for Christmas. We used the UPS store to send packages back home and received many packages. While the employees have all been very helpful, polite and efficient, the manager has an extremely unpleasant demeanor. When I needed some extra help a couple of times, she was lurking behind the employees without offering any greeting or assistance and giving off an extremely unpleasant vibe. I never saw the manager doing any actual work…just “overseeing”
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December 2023 by T B
Let's hope my package gets to Florida without damage. I had already put it in one box, but wanted it double boxed with padding between and they were giving me a hard time until I said if they wouldn't do it then I would go somewhere else.
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December 2023 by John Lo
Worst experience with three staff members working there today. Rude and unhelpful. Stay home if you don’t want to work.
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October 2023 by joyce sutherland
Anderson and staff at Morehead City are awesome! Anderson was especially helpful with my public notary and Amazon return needs! Great store!
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October 2023 by J Olson-Gibbs
Called the Cape Carteret store for an estimate on sending a large heavy box gave the weight and address estimate was $86 that's with $10 of insurance ... I ended up going to the Morehead store. Same address same weight same insurance women told me $101 when I asked why it was more she said there's an extra charge to deliver to that address?? It's to rural. I asked why the other store didn't me about this fee? She said they wouldn't know unless they put the transaction all the way through the system. So I didn't send it because I didn't have enough $ on me. Today I went back to Cape Carteret and sent it fit $89 no extra fee after she" put it through the system" I asked her about it and she said she had no clue what I was talking about and all the UPS franchises use the same POS so all the prices to mail should be the same. They also didn't try and upsell me or scare me into having them pack my order like Morehead did.
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October 2023 by Julie Mak
I'm a little slow on this review but the service was so good that it has stuck in my head that I had needed to do this. I am back in town and have driven by the store 3 times. Every time I have reminded myself I need to make this review. We were in a pinch and had to leave and get something notarized for a vehicle and they were about to close. I called and told them I was on my way and that ammy ETA said I was going to arrive a few minutes after they closed. I prayed. Could they please stay open for me so I could get this piece of paper notarized. They waited for me. I believe it was the manager who was the notary as well. He unlocked the door let us in, notarized the paper and we were out of there very quickly. I was super pleased with everything they were able to do. Finally, I've remembered to stop and give them a 5 star review. Better Late than never. I would highly recommend them!
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July 2023 by Wendy C
Very knowledgeable with packing and shipping. Very nice employees. Prompt service for printing house plans.
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May 2023 by Tammy Thompson
Very nice staff, they helped me figure out what I needed to get a prior wedding certificate that need notarized. Then I went back and they notarized it.
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May 2023 by George Clark
This location chooses not to ship firearms related packages. Staff was helpful.
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March 2023 by Sara Ramirez
Advised them I needed a package delivered the next day and did not care what the cost was. Was given the price and told it would be delivered the next day by 12 PM. Paid the high price and went on my way. Package never arrived - tracked it and it isn’t due until tomorrow at 12 PM which is 48 hours AFTER I was told it would arrive. If you can’t properly advise on shipping methods then UPS isn’t the business for you.
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February 2023 by harold reynolds
Service has always been helpful and friendly each time I've been there. They can be a little busy from time to time, but they normally get you in and out pretty quickly. This location does appear to have mail boxes too.
