Extra Space Storage, located at 1420 Bethel Rd in Morganton, NC, offers a wide range of storage solutions, including climate-controlled and non-climate-controlled units, RV parking, and drive-up access. The facility is well-maintained, secure, and boasts exceptional features like electronic gate access, covered parking, and a manager living on-site. Customers have praised the professionalism and helpfulness of the staff, noting their polite and respectful communication. Many have highlighted smooth and stress-free experiences when renting units, with staff going above and beyond, such as providing water during moves and quickly addressing concerns like refunds for lost locks. While some found the one-month free offer misleading, the overall sentiment reflects satisfaction with fair pricing and the cleanliness of the facility. Extra Space Storage is committed to excellent customer service, making it a reliable choice for those in need of storage solutions.
Marybeth was extremely helpful!! She answered all of my questions and very pleasant to deal with. The facility she manages is very clean. And smelled wonderful. She is a great example of exceptional customer service support!!
September 2026
Customer service was great.. but the prices of the units are a little pricey.
September 2026
Stored things for two decaded. Clean, ac, helpful, courteous staff.
