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March 2024 by Nate F
This has been the worst panera I have visited, employes with attitude gave me the order wrong twice and over charge.
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March 2024 by hallie carter
Decided to go there because my 5 year old daughter wanted soup. My husband and I ordered “you pick two” with drinks. My son ordered grilled cheese with Mac and cheese and my daughter ordered the kids meal with soup and it was supposed to come with yogurt (as it says on the sign right above the register) but apparently they don’t do that anymore so why not change it? ??♀️so my daughter was very disappointed. But the total ended up being $63 for all of that.. I could have went to Olive Garden and had left overs for that price of that.. that’s honestly ridiculous for all we got and that wasn’t even dinner! Will not be back. WAY too expensive.
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March 2024 by Linda Conklin
Did not care for the kiosk. Had to use it since there was no one at the counter. Price is high but the food is good and fresh.
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March 2024 by Jewel Ward
I have given up on eating at this restaurant. Since the store opened a few years ago, what has been consistent has been a lack of appropriate staff training and high turnover. This leads to a lot of mistakes with orders.I have to check my take out orders before I leave the restaurant by pulling out every item in the bag, making sure the order is there, and that the menu items have been made appropriately.For example, when I don't, then I find myself at home with no chicken on the "Asian Sesame Salad with Chicken". I'm not sure how you can make that salad and consistently not remember to add the chicken. The store will replace the salad, but you have to drive back there, and there is no offer to discount the menu item due to their mistakes.There are other restaurants in Morganton that are a better value for the money and don't make mistakes consistently on the take out orders.
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March 2024 by Scott Conklin
Great sandwich, a little pricey but it is very fresh and high quality ingredients. I am still on the fence about ordering through the
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February 2024 by adbz
Never fails!!
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February 2024 by Marlen Arroyo
Horrible service not once but multiple times.
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February 2024 by Debra Nichols
Great food. Clean restaurant. Wonderful people.!!
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January 2024 by michele lynn ivy
I had the most delicious bread bowl of broccoli cheese soup and half a southwest chicken melt sandwich. I highly recommend Panera. Oh yeah the chocolate chip cookie was so good I had to buy some to bring home.
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December 2023 by SLayne
Seems like there's always litter on the floor and tables, the screens of the self order kiosks never appear to be cleaned and disinfected, food quality has been all over the map, and service has taken a nosedive. For the prices of food here, you'd expect a much better dining experience. I won't be back.
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December 2023 by Leah
I came here with my family intending to give five stars. The facility was clean, great atmosphere. I dropped it to 4 because there was no toilet paper in the bathroom and the onion chunks in our salad were not cut up (a couple 1-2 inch wedges). Otherwise I’d recommend here as the food service/ speed was good.
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November 2023 by Kim Wilson
When I pay over $7 for a breakfast sandwich, I expect it to match what I ordered. Of the items I asked for on my sandwich, half of them were left off - two of which were an extra cost! Maybe if the staff wasn't busy goofing off and doing their job, this would not happen.
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September 2023 by Crystal Hall -Strain
The Creamy Tomato Soup was delicious! I also had the Fuji Chicken Salad and it was fresh and now one of my favorites!
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August 2023 by D Thompson
This location is so bad. They only ONCE got my drive thru order right. And, they are sooooooo slow. OMG!The vibe during lunch time is so dead; like a ghost town.I can see the only way this place is open is because there is no one close.
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August 2023 by Sam Richardson
DON’T GO HERE! This is the worst Panera Bread iv ever been to. Trash everywhere, floors, tables, counters & bathrooms. Old dishes left on tables and stacked high near trash bins. Soda machine out of service with note saying to use other fountain drinks but that machine is off with old juice still in them. Doesn’t have half of menu items. Out of a lot of To-Go boxes. Bakery is almost none existing with the feeling of “ I wonder how long that pastry been sitting there “ starting to move in. Food will come out slow. With all the problems here the staff did appear to be nice.