-
November 2023 by Christie G.
For years I've been going to Sam's car wash in Morganton. Today there was a very loud noise on the left side as the machine was washing. Looking at my car I found deep scrapes and chips of paint missing from my new car. I attempted to talk to the manager- Randy Fox - thinking a piece of the machine broke or something got stuck in the washer. Very quickly he told me that his machine would never do this to a car and did I understand him... seriously? He then said I needed to just go. Upon talking to others and reading reviews- I found that this has happened many times, to many people and Randy Fox has been condescending and rude to all of them. I am shocked that a manager believes that he can treat people like this with no consequences. Being professional and courteous should be a requirement for management. Do not use this car wash- Randy Fox is as bad as his wash.
-
August 2023 by Bethany Houser
Sam's is a great car wash. This car wash has a conveyor belt, friendly staff, and vacuuming options after you go through the car wash. It is a great place to get your car cleaned.
-
August 2023 by Keisha Emerson
The BEST car wash in town, hands down!
-
June 2023 by Cecelia Smith
When you go through, why do you only clean one side of the vehicles before wash? The other side needs it to, that's why we go to car washes. Do better!
-
June 2023 by Sandy D.
The guys that pre-wash the cars before they enter the actual carwash work so hard! I've been pleased most every time I've been to this location. The monthly membership is well worth the money.
-
May 2023 by Jimmy Benfield
I have the monthly subscription $40.00 a month. I can wash my car atlwast twice a day 7 days a week. They now have 2 locations that I know of that I personally use. My membership works at all Sam's locations. I'm very happy with the car washes I get.
-
April 2023 by NC CBD Guy
Car wash does a pretty good job. It's tough for any automatic wash to get everything on Jeep Wrangler or pick up. The monthly plan is great tho, we definitely use it. Lots of free vacuums too.
-
April 2023 by Rhonda Huffman
Awesome place to get your car washed. I was just passing threw and decided to get a wash. Excellent service and kind helpers.
-
January 2023 by Zeke Earle
Very convenient and polite, however they no longer use a brush on the car and the back of the vehicle always looks like it hasn't been touched. Not worth the money when I have to go home and wash my car to get all the missed spots.
-
October 2022 by Jr
Great car wash for the money free vacs and coffee pays for its self
-
August 2022 by Krysti Messer
The staff is always friendly and efficient. Mostly they do a thorough job at the pre-soak before sending you in. Usually the wait time is minimal.
-
July 2022 by Olivia Benson
I went here last week and was rear ended while inside the wash. The manager and owner randy fox quickly denied possibility of that happening and refused to refund or take responsibility for the harm. Morganton public safety did not care to file report or respond in any helpful manner. Don’t go here if you want your car to be clean and undamaged.
-
July 2022 by Olivia B.
I have been going through this car wash since it opened, I went this past week and was rear ended while inside. The manager and owner both relayed that it had to be my own fault- despite me literally being in neutral and inside of their wash. Extremely disrespectful teenagers working there obviously can't space folks out enough / don't care if they wreck your car, don't go!
-
June 2022 by Michael Queen
Gave my Wife a few washes for Christmas. We really like the job that is delivered and the staff are really nice. Great wash
-
May 2022 by Kimberly Linvill
I am not impressed. I purchased a booklet. I now have three washes here and even more excuses. First, too wash list says it includes hot wax and tire shine, yet when scanning the ticket it says you have to pay $3 for wax. Second, came through the wash the second trip and there was dirt residue under the doors. Spoke to someone who stated their washers weren’t able to remove residue from a “chicken spill.”??? Third visit, still paying extra for wax and no bug residue was removed. Again told their washers weren’t able to remove the residue. What’s the point? Vacuums are good.
