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October 2023 by Daniel C.
I went with my car to have my wheels balanced and aligned and 37 hours after I took my Volvo xc90 from this car service, my car no longer starts. Run away from this car service, they are the most unserious people, they do not work professionally, you will pay more in the end than they tell you at the beginning.
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October 2023 by David C.
One of the worst place in North Carolina to have your car, for any car service you need is this place. Form the owners Ronnie and his wife Christy to the last person in here are the worst. I agree with all the unsatisfied people that gave this place 1 They give you a price when your there and we agree on it and when you come and pick up you car, the price increased with $250 or more and you DO NOT GET any phone calls of any changes. I had my 2003 Chevy Silverado 1500 pick up for brake lines change, I agree on the price of $500 and after 3 days when I went to get my truck the cost of $715 and they charge you for the cloth and paper towel that they clean themselves $33 and it's called ENVIRONMENTAL FEES. PLEASE STAY AWAY FROM THIS HORRIBLE PLACE AND LIERS. I'll pray that God will deal with them.
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July 2023 by Kenneth Jamerson (Leven83)
Can't say enough about this business helped me out when other places wouldn't great service great employees just want to say thank you again for getting me and the family back on the road
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July 2023 by Josh
I would not recommend anyone go here. Several family members have been quoted work that never was needed or resolved the original car problem. My car came in with an intermittent light a year ago...and now there are other lights that are permanently on. They always recommend more work or keep you coming back.
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June 2023 by Noneya B.
Sorry as hell. They put the wrong size tire on my care and caused me $1000 in damage. on top of that the tire was used and went flat in 2weeks! I recommend that customers go else were because they stereo type you as soon as you walk in the door. Very lame. Green. Slow. Its one of those businesses that got a loan to upgrade the building but they still got there old back woods way. Go elsewhere because its not worth it. They dont know shit.Danny is a wanna be. And he lies about the pricing. He will over charge you if he dont know you. But little does he know...we have secrets on him too! Good luck trying to be a wanna be but we all know what you are behind closed doors.
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May 2023 by Kenneth Silverman
This is probably the nicest shop I’ve ever been in. OMG they’ve got great equipment very friendly, beautiful shop and I understand because you’re part of the tire pros program. The warranty is good nationwide
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March 2023 by Kayla McNeilly
I brought my car here after the store down the street said that I needed an emissions inspection and that I would have to go to a dealership, even though the county my car is registered in only requires safety inspections. They were so polite, and were able to get my car inspected and got me out the door to go to work on time even though they were shortstaffed. I would absolutely come here again!
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February 2023 by Robert S.
BEWARE!! Took my truck in for an oil change which came out to $ 88.00 after questioning the first price of $ 96.00. During this oil change I was notified that I had an oil leak at the oil filter housing and it would cost ? 500.00 to fox it. I approved the repair and brought the truck in for the repair. When I went to pick up the vehicle I was told that they had to change two gaskets as well ( $60.00) and that now the invoice was $896.00 due the repair being misquoted initially. NOBODY ever called to notify me about this repair being misquoted!!!
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January 2023 by Amee Bielski
Very nice, helpful, and pleasure to work with. As one who only knows to put gas in when the light comes on, they are great. Always feel good about what they do and charge. Thank you guys for being so wonderful. They actually have straightened out what someone else messed up.
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December 2022 by Evan Monei
Absolutely love Ronnie, Anita, and Danny.Always looking out for their customers and manage their turnover time swifly and efficiently.Zero complaints on their service or productivity, and I fully support their business, their honesty, and how they treat their customers.Other local shops should take notes, this is the best shop in Morganton hands down.Always a great job!
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November 2022 by Peggy Stacey
Great place I had a slow leak in tire thay checked it for free and didn't find anything but told me anytime I need air come by and he would air it up for free I have been paying 2.00 ever time at gas stations love this place so nice
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November 2022 by Curtis Harmon
The BEST Tire place (and pretty much anything else) in town! Ronnie will never steer you wrong or tell you a lie!
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October 2022 by Donnie Goss
Outstanding group of folks..!Only one I could find to work on my import..100% I will take it back ...
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October 2022 by Christie Hicks
I have always done business with them at Valdese and Morganton for inspection and tires . I will never go back don’t know how at $13.95 inspection turns into $23.95 . Charged us for tinted window inspection never been charged before . The law is if the front diver and passenger window and windshield it’s not need . Ours is factor tint on rear and back passenger window. Also the woman that works up front has a total attitude problem to all customers we have been in waiting room and she treats everyone disrespectful. The younger guy isn’t much better to the customers either . I guess they are trying to find anything to charge you for to pay for the new Morganton store .
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September 2022 by Ty Harrison
Arrived 5 mins til closing time on a Saturday to buy racing fuel. Great service and very friendly. I am new to the area and have found my place for all my auto needs.
