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March 2024 by David Deal
Fast and friendly package drop off. Thanks
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December 2023 by Wanda Skilbred
Fast service.! Part of the reason is that they request you have your code ready before approaching the counter.
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October 2023 by Chelle T
The associates are very sweet & knowledgeable. Walker was very kind.
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October 2023 by Donna Allen
Highly recommend ! It’s easy. They are nice, quick and informative as needed.
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August 2023 by Bethany Houser
This is a great location to send packages from. I needed to send off my Nintendo Switch's joycons to get repaired. They helped me package them carefully and send them. I really appreciated their help with this. Overall, this is a great UPS Store location!
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August 2023 by Ricardo Hernandez
Today, my fiancé and I went to get some expungement paperwork notarized and were refused due to the notary feeling uncomfortable signing incomplete forms. We tried to call the lawyer to clarify the situation and as this happened, the blonde woman there at the time instantly and very rudely told us to leave and stay off the premises again because she felt “uncomfortable”. We hate to see this form of bias towards people of color/people whom are trying to better their lives and hope there is action taken for the better of this store. 5 minutes later we called a professional notary and they had no issues signing the papers…
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August 2023 by Josh Terrell
The staff has always been courteous. It's been pretty convenient having a box with them too.
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August 2023 by Bradley Bormuth
Friendly and knowledgeable staff. They keep the line moving. Parking is a bit tight but hey, it's downtown.
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June 2023 by Phillip B.
I'll be honest...I have no idea what the negative reviews are on this store. I'm an EXTREMELY hard customer to please. I have an impossible standard and these guys always seem to meet it. Give them a chance but most of these bad reviews seem more like it UPS Logistics and not UPS Store related. They ARE 2 totally different brands of UPS
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June 2023 by Brittany Correa
Came to make some Amazon returns after work. The gentleman with the red hair was extremely kind and helpful! Thanks for making my long day better with your kindness!
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May 2023 by Danielle Keller
After Addison was rude I've avoided coming here.
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February 2023 by Ed Harshberger
AVOID THIS STORE if you can. This is actually my second review since somehow they were about to take my original post down along with other negative reviews for the past year. Anyway, last month I stopped in to check on my mailbox and renew if needed. Of course, they do not notify you of a pending renewal. Too lazy of course.I was trying to get my box renewed, however this rude, hateful heavy-set blonde woman told me it was due in September and they are not obligated to notify people. I asked if they could just go ahead a renew? She said very hatefully and rudely "you need to open a brand new account!" What? Why, you have all my info already, just renew it. Box was still available. Anyway I kept asking about just renewing and she got irate with me and screamed in front of everyone (customers & all) for me to "GET OUT OF MY STORE"!! Every time I go in there its the same thing rude and hateful atmosphere. These people are a perfect example of lowest level of customer service. BEWARE!
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January 2023 by Ed H.
AVOID THIS STORE if you can. This is actually my second review since somehow they were about to take my original post down along with other negative reviews for the past year. Anyway, last month I stopped in to check on my mailbox and renew if needed. Of course, they do not notify you of a pending renewal. Too lazy of course. I was trying to get my box renewed, however this rude, hateful heavy-set blonde woman told me it was due in September and they are not obligated to notify people. I asked if they could just go ahead a renew? She said very hatefully and rudely "you need to open a brand new account!" What? Why, you have all my info already, just renew it. Box was still available. Anyway I kept asking about just renewing and she got irate with me and screamed in front of everyone (customers & all) for me to "GET OUT OF MY STORE"!! Every time I go in there its the same thing rude and hateful atmosphere. These people are a perfect example of lowest level of customer service. BEWARE!
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September 2022 by Rusty Ragsdale
Great UPS store. Very friendly staff. Normally very fast transactions. Highly recommend!!!!
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August 2022 by Carie J.
I went in to their store to return an Amazon package today. Ran into a snag. They had every right to say "sorry" and blow me off. The young man working went above and beyond to try to help me today. His kindness made my day!!