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March 2024 by TAWANA MCDONALD
Shannon was extremely pleasant and her customer service was superb!
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March 2024 by John Seger
Nice property! Shannon the Property Manager answered all my questions in the midst of what seemed to be alot going on withseveral customers .She spoke of a gate issue but with confidence assured me that it would be fixed and storage facility was secure.Very professional and patient definitely just what I was looking for.
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February 2024 by Robin Bond
Lisa was so helpful. She was polite and professional and I want to say thank you for your assistance.
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February 2024 by Rashonda Blue
My things was stole out my unit and lisa the manager I Thank you so much Lisa for helping me fine the guys that stole my things I know I'm a hard person to be around at times but you took your time to fix My issue with my storage with the police officer you Was extremely helpful, I apologize for my Attitude towards you. I highly recommend this location if she is working there.
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January 2024 by Jenelle Van Eynde
I give Lisa at the Hopson location 5 stars for her outstanding customer service. My overall experience with PS' call center was absolutely awful and Lisa did her best to correct their errors (frankly, lies). I recommend this location as long as you can work directly with the location and skip the call center.
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January 2024 by Desiree Powell
Lisa is so helpful and kind. Thank you to her! My vacate was very simple and fast!
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January 2024 by Seth McKay
Didn't see anyone on the property the whole time I had the unit, the front door was always locked, it took spamming the line for over an hour to get someone on the phone, my move out date wasn't honored, I got charged for a month that I wasn't even using the unit, then charged a late fee in trying to dispute the charges. Maybe find someone who actually staffs their locations ?
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January 2024 by M Merritt
Lisa and Maresha are always helpful and kind!!!
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December 2023 by Tariq “Ty” Weeks
Thank you Lisa for Helping me with my reservation she was a blessing to my soul I enjoyed her professional service a very kind lady, the move in was simple and easy I highly recommend this location for your belongings
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November 2023 by Isaiah Dowd
Lisa was the best part of the experience with public storage! She was quick and efficient also was able to break down all the prices and spaces showing her great product knowledge!
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November 2023 by Brenda Perry
Needed to downsize and when I was greeted in the office by Lisa I was beyond pleased with her help! Months past I was unable to ever get anyone on the phone (at the property) or in person. I wasn’t having a great day but afterchatting with her while she changed my information for the new unit I left with a smile not only on my face but on my heart! What a wonderful property manager you have !!! 5? +!Brenda
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October 2023 by Aloria Hammer
Lisa did such a great job with assisting me with making changes to my account. She was friendly and answered all my questions and gave great suggestions.
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October 2023 by Marshall Lee
I came into the store needing help because i was unfamiliar with the company and Lisa was really helpful & nice with answering all of my questions. Thanks so much!
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October 2023 by Arunkumar M
I paid high price $141 for the location. It has NO DOLLY AVAILABLE for months. I came to know only after I signed up and brought my stuff. The receptionist is nice but she could have mentioned about this situation upfront.
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October 2023 by Carolyn Cox
Mareshah was knowledgeable and friendly. We received great customer service! The facility and the units are very clean. We will be referring all of our friends to this location!
