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May 2025 by david sparrow
This location is just a few minutes from my house and it is my go-to. Unfortunately, I get a good amount of prescriptions, because I’m not that young anymore, and it seems like I’ve seen Junior forever.
I’ve even had some folks digging in and getting better options for my insurance.
I’ve done an online thing where it tells you where the cheapest prescriptions are and I went to like a Harris Teeter pharmacy but when they filled it was much higher (discount not allowed by insurance company).
Look at my passport photos taken there And I love all those coupons.
David
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May 2025 by Sanjay Agarwal
I stopped by 04 30, 624 pm. The extra care coupon printing kiosk was off. I asked the cashier. He just shrugged it off, and said that it would take 6 days to call in and repair. He made no such attempt to call in the issue, despite my plea. Poor character, and no concern for one of his customers..
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April 2025 by Clervil Pierre
I went to get an allergy medicine , the customer service is awesome, clean store very helpful 👍
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March 2025 by Viviana
I recently purchased some cream from CVS and had an amazing experience thanks to Brielle! She was incredibly helpful, knowledgeable, and friendly. Brielle took the time to answer all my questions and even offered great recommendations. Her customer service truly made my visit enjoyable and stress-free. I’ll definitely be coming back, especially if Brielle is around! Highly recommend this CVS location for their excellent staff.
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December 2024 by Ketaki Rahalkar
Online ordering - Don't order products to pickup in this store online. They cancel orders and do not inform you.
When I got an email that we have received your order and it will be ready by Thursday, I went there on Sunday. They said it's not ready. After 4 days I called the store and the manager refused to even look it up. He asked me to call the 1-800 number. When I told him that the email says call the store, he simply entertained another in person customer and hung up on me. When I called the 1-800 number, they told me the order was cancelled and it is usually done by the store and they can easily look up the order!!!
Why did the manger do that? Because he is a lazy and rude person.
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October 2024 by Madison
The workers follow you around the store, aisle by aisle. They stare at you and make you feel extremely uncomfortable. I drive out of the way to another drugstore because it is not a pleasant experience. Do you get paid enough to want to do this? It’s ridiculous, especially when I’m the only one in the store.
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October 2024 by Wagh Urs
CVS at 3581 Davis Dr, Cary, NC 27519 is no good. We are having very bad experience and manager act very rude. They don’t care about customers. CVS is the medicine provider and they should be very polite and nice with people. Here they are forgetting they are dealing with humans and their health. How do you trust them if they are all the time acting so weird and rude? We felt that They have packed wrong medicine in correct box.
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June 2024 by Danielle S
Reading all these negative reviews really upset. It's me this store is very understaffed. However the staff they have has been working there for years and do their absolute best to the right thing by their customers. The pharmacist Jr is absolutely amazing and so is everyone who works behind the counter making sure we understand the medication that we're taking and any interactions that might arise from them. Kudos to every single one who works at this pharmacy, I wouldn't be able to handle it.
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May 2024 by Lynda Prediger
Staff was very rude and unpleasant. Very huffy when I asked for help. Most times there isn’t anyone up front. Always have to find someone to check me out.
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March 2024 by Telesha
Writing this review took a lot out of me. This CVS used to be my favorite because of its proximity to my home. However, I've noticed a decline in their service over the past couple of months. Simple items that they used to have are frequently out of stock. I wonder who manages their inventory to determine when to order more stock? The shelves, especially over the pharmacy and the over-the-counter section, are noticeably sparse, which speaks volumes. It seems like there might be changes in management or impending changes underway!
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December 2023 by Sherrie F.
I called 5 hours ago for a prescription to be transferred I waited 25 minutes just now to get someone to that told me oh no we haven't done it yet we'll do it now CVS needs to get on the ball and hire some people so that their employees are not overwhelmed and the people are not inconvenienced now this is unacceptable you should be ashamed of yourself CVS
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December 2023 by Rita Landsiedel
HORRIBLE customer service at front desk on 12/13/23 a young women with dark long black hair. Look up who worked 4:15pm shift. She should be fired. I asked for help and every answer was "No" or "do it yourself". No help!
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December 2023 by Amy O
This used to be my favorite pharmacy, but they have been out of two of my prescriptions in the past two months. This issue isn't a deal breaker for me. I understand that this happens with medication. But I expect clear and direct communication about the delay in filling my scripts. I received a notification on my CVS app that filling the script was "delayed" but that they would have the medication in several days. I waited a week before the app updated the status to delayed again but then it dropped off "pending." It's like the prescription fell off of the face of the earth. I drove to this pharmacy and the drive through guy consulted the pharmacist, and they assured me that it would be back in stock in three days. I waited, and in three days still nothing. Nothing from the app or even a courtesy call from this pharmacist or staff. I was so mad and frustrated. I called a nearby CVS that gave me the same line, "it's out of stock but we'll have it in three days." Again I trusted that this was accurate and waited. Three days later STILL NOTHING. At that point I was completely out of my medication and feeling bad. I called Publix pharmacy which had it in stock, and I was able to transfer my script in 24 hours. I had the medication in hand in less than 48 hours. I was deeply disappointed in this CVS, but I decided to give them a second chance with a different prescription. When the app told me it was "delayed," I didn't wait and transferred the prescription out to Publix immediately. I don't trust the pharmacist or staff to communicate directly or accurately here, and it's my health at stake. I will not be giving them any further prescriptions to fill.
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December 2023 by Seth Berry
Five cars deep, waited 10 mins already just to pick up a prescription. Have also been waiting 9 days for a prescription that I need, can't survive without insulin. Why is it taking so long to get? Went to another CVS where they had only "1 vial" they said would last me 3 weeks. I told them 1 vial lasts 9 days. Then all of a sudden they had 3 vials to give me. Seems like they are working with the insurance company to give just enough to get through the year so deductible resets. I bet January 1st I'll be able to get a 90 day supply...
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November 2023 by Phil Borowiecki
These are the friendliest and most helpful pharmacists I have dealt with in the area since moving here. Really appreciate all that they do and glad I found them.
