PetSmart is a large pet supply and services retailer with many locations. Reviews describe stores as well kept, easy to navigate, and having a great inventory of basics for various pets. The staff is consistently noted as great, helpful, upbeat, communicative, and professional. Specific services receive praise, including pet grooming, described as gentle and leaving pets relaxed and happy, and the in-store veterinary service, which has knowledgeable staff. The company is recognized for going above and beyond in service to animals. Customers appreciate additional offerings like adoption services, festive events, and free photo opportunities.
Our 6 Y.O. Sheltie was bathed and groomed at this store yesterday. It was a very good experience for me, and I think Zipper tolerated it well! Unah did an excellent job. It was obvious that she is very skilled and that she loves dogs. I highly recommend this service.
January 2026
Wayne was super knowledgeable and helpful with our fishy questions.
June 2024
Great staff, great inventory. I bring my babies there and staff always welcomes them and keeps me informed of any events such as the regrandopening of the vet service so that my babies can enjoy the festivities. I really loved the free photos for the vet reopening. And the santa photos around Christmas time
