PetSmart is a large pet supply and services retailer with many locations. Reviews describe stores as well kept, easy to navigate, and having a great inventory of basics for various pets. The staff is consistently noted as great, helpful, upbeat, communicative, and professional. Specific services receive praise, including pet grooming, described as gentle and leaving pets relaxed and happy, and the in-store veterinary service, which has knowledgeable staff. The company is recognized for going above and beyond in service to animals. Customers appreciate additional offerings like adoption services, festive events, and free photo opportunities.
The employees at this store are so kind and knowledgeable. My boys have really enjoyed their pets (frogs, bird, and a gecko) and have learned so much. The animals are well cared for. I feel good about shopping here.
February 2026
Our 6 Y.O. Sheltie was bathed and groomed at this store yesterday. It was a very good experience for me, and I think Zipper tolerated it well! Unah did an excellent job. It was obvious that she is very skilled and that she loves dogs. I highly recommend this service.
January 2026
Wayne was super knowledgeable and helpful with our fishy questions.
