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February 2024 by Teresa George
TSA personnel do not need to yell at elderly passengers. Unacceptable!
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September 2023 by Concerned C.
worst "international" airport ever! specifically parking which is the stupidest ever, the wonderful minds behind parking at RDU think it is a good idea to mix long term and short term parking allowing those leaving for days to clog parking for everyone else. if they claim they have 10000 parking spots and all lots are at 90% full all of the time, then the $30 a day they collect would be more then enough to open a short term parking for those that only need to be there for 30 minutes to 1 hour if that. instead they just let the lots be full and don't give a rats ass, airport is dirty and the options for foot is the same one would get around a roach coach. I am embarrassed to be a resident by this airport and have guests come to visit that require a plane ticket, and I am even more disappointed and discussed when I have to fly out of this airport. Poor excuse for an international airport, but I am sure some higher ups are getting they yearly pay and bonuses regardless. I feel sorry for you if you have to experience what this airport has to offer which is not much!
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August 2023 by Richard Moore
Great people at this airport, good parking and rental car setup. But baggage claim is consistently a 45 minute to 1.25 hour wait. Need to INVEST much more in current team of handlers before worrying about expansion of services. Writing this as I wait yet again for my luggage tonight…
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July 2021 by W Hi
Who doesn't enjoy flying. That's why your at the Airport.
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March 2020 by natalie lew
The RDUAA's new Sustainability program is a farce. They have NOT engaged the community and they are destroying land deeded to the public by putting a rock quarry on land next to Umstead State Park instead of selling it to the State Park system. They lie when they say they cannot sell land. They won't sell because the quarry will benefit their friends and their pockets.
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February 2020 by skip johnson
Selling out on the environment and destoying a forest! Shame! They've lost any respect they might of had.
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February 2019 by Russ W.
The complete lack of decent food is astounding, honestly. There is a Popeyes, which apparently deep fries dehydrated chicken. There are two bar and grill like places that can't figure out they are at an airport in terms of time, and serve what is apparently leftover food from incoming flights in terms of quality. There is a Jason's Deli that only seems to serve Turkey sliced several days ago and baked chips, no matter what you order. If you want something to eat, the only edible option is a slice of bread at the Starbucks. I've seen bad airport food in my life, as I've flown close to 2 million miles in the last 20 years. I'm ashamed to say my "home airport" makes all those other bad airports look decent in the food department. Second is the parking. I have no idea who planned this. I suspect it wasn't actually planned; perhaps that is part of the problem. Expect it to take at least 20 minutes to get from any area of parking to the check-in area, even if you park in the premium spaces. While some of the premium spaces are closer, some are not, and you can never tell where you are going to end up. "Remote" lot here means REMOTE. As in, take a taxi from your house anyplace else in Raleigh, as you'll get to the gates faster. For the last 20 years, RDU has been a consistently horrible airport. At some point, someone needs to take this place over who actually knows how to run a facility of this type. In the meantime, this airport is an embarrassment to the city of Raleigh, and the surrounding areas.
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October 2017 by Paul M.
Usually when you accidentally check in here you're actually at the RDU cell-phone lot, which is simply a re-used part of the massive parking lot for this small office building. Pretty smart!
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April 2017 by Johnny Propes
Easy to find
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October 2016 by Bill B.
This is a great airport except for the traffic guards. And they ruin the experience. I have never seen a more obnoxious group of Stormtrooper wannabes than the killer-bee uniforms on Segways blowing their shrill whistles and chasing the Ubers (and family members). Give me LaGuardia personnel any time. Love that NYC sense of helpful efficiency. As for Uber, can the airport accept that the travelers want Uber, that the travelers want to be dropped off on the upper level like coach passengers (not on the lower level far away from flights) and that the travelers might be a minute late but Ubers should not be chased away like horseflies? RDU Managment: bring your po-po up to the same standards as the ticket agents, the best TSA group in the country, the food sellers and the gate agents. Yes, there's only one set of rotten apples and they wear yellow and black.
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August 2014 by Bernardo S.
Simple small airport not hard to get around its a long strip from gate to gate. Food selection are a bit spread out, but if you have lots of time in your hand good walk always good for you. I can probably can compare this to san jose, ca airport. Would fly out here again ooh wait dont be surprise if actual living bird are roaming around a gate. Less star for that
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August 2012 by Tina H.
Very clean airport. All of the employees were friendly and helpful.
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June 2012 by Sean W.
It's an airport. Nothing too horrible, nothing too great. Millimeter scanners, which suck.
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January 2012 by Steve G.
(1.25 stars) For reasons which now escape me, I was expecting a larger and better equipped airport. Of course, this isn't RDU's fault! Clean, easy to navigate and an adequate small airport. You won't find much to occupy your time during waits, or much to eat. Easy access to the surrounding cities is a plus. P.S.- Thanks to Lori R. for pointing-out that my experiences were with the older and smaller Terminal 1. Apparently, a newer and larger Terminal 2 exists.
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January 2012 by Michelle D.
Very easy to get in and out. We were very surprised. Definitely worth driving up there for a direct flight to Las Vegas instead of braving Charlotte Douglas hell for a one stop flight!
