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November 2023 by B Gahags
We used this place for years. Had a couple of units. The problem is that they offer a teaser rate at first to get you in, then increase it every year knowing how much hassle it is to move your stuff out. It was about double the cost after 3 years. I understand inflation, but that is about 100%! They also added on an insurance charge of $12/month. I have my own insurance and told them the first year we didn't need it. But if you notify them every year, they automatically add it back on! The people who worked there are very, very nice. It was clean and well maintained and convenient. The service was good, just adding on costs made me leave and find a place that is 1/3 cheaper.
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November 2023 by Marsha Brooker
I had an amazing experience with Mrs.Nadia Jackson she is the on-site representative, as soon, as i got to the door, I got a smile and a welcome followed by a joke to make me smile. and the office was clean and inviting, Mrs. Jackson was very knowledgeable about what unit was available.I told her the size of what I needed but I was still unsure, so I explained a bit more and she helped me with everything, I am so happy with her willingness to help and still go beyond to make sure I was comfortable of leaving my belongings there.... please give her a raise, she is one in a million.
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November 2023 by Nadine Delgado
I couldn't be happier with the level of professionalism, courtesy, and patience from Nadia. It was truly a pleasure having her assist me in obtaining a unit. She was so thorough and knowledgeable about the units and pricing. Thank you so much Nadia.
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November 2023 by Alphonso Russ
Met with Nadia the property manager to get a storage unit and I must say, she handled it very punctual and professional. Loved the fact that she’s done her best to patiently work with me with finding the best solution. Thank You Nadia!
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October 2023 by Mike Remedios
I came in to check on the price and availability of a unit to hold misc garage items while our floor is being redone. Nadia was very friendly and helpful, I got all the info I needed and was able to view an equivalent unit as well.
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October 2023 by Willy Sassarini
I’m very grateful to use Secure Care and the people that work there are very helpful.The Manager, Mrs Nadia is awesome!! Always, She is on top and anything that I can request her, She solves immediately. I highly recommended the Secure Care.
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October 2023 by Karen D.
Great location, friendly, professional customer service. Clean and ample storage. Thank you Nadia, we appreciate your dedicated help and valuable time. Definitely recommend!
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September 2023 by La Stan
I didn't want this service to go unnoticed but I would like to commend Ms. Nadia at SecurCare Self Storage for her professional demeanor. I have had the chance to communicate with her several times and she handle all my concerns with great compassion and understanding. Ms. Nadia really gives great Customer Service to her external customers like myself who have been a Customer since 2019 it is a person like Ms. Nadia that keep me a loyal customer.Please acknowledge her great service.Thank you...Lala
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September 2023 by Sayantan Bhattacharya
Nadia is very helpful and she helped me a lot with my moving stuffs and changing my storage
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September 2023 by Diana Marcela Morales
Nadia was exceptional helping us with the storage unit we needed.She was very pleasant from the time we enter her office.Great customer service, love it :)!
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September 2023 by Ricardo Morales
Really good customer service, Nadia took care of us and showed us the units, good location too.
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September 2023 by Chip R.
Bottom line: This location of SecurCare has done well for my needs. Customer service has been positive and helpful. The storage unit itself is nicer than expected and accessible as needed. Rental rate has changed over the months of use from the original special sale price, however.The Deets:I had a condo event where the building sprinkler system burst after a rare single digit temperature a night near Christmas, so I was in need of a storage area for things that survived the aftermath. After looking around, I found SecurCare Self Storage within a small driving distance from me. They had a sale going on at that time for 5 X 10 small unit that is first floor, temperature controlled for $60/month. The manager at the Morrisville location handled all items well and the transaction went smoothly. The storage unit itself was nicer than expected and did the job needed. I continue to use this storage unit, but after a few months the sale price was not continued and I now pay $80/month which is still doable. I've only had one instance where the payment system hit a snag, where it did appear my payment did occur but at the end of the transaction a message came that there was an application error so no confirmation was sent to me of my payment. When I called the office, this event was quickly remedied and I was emailed a copy of the receipt of my payment to retain for my own records. I am satisfied with using a small storage unit at this location of SecurCare and will continue to use their services for the time being.
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August 2023 by George Drake
Have been a SecureCare customer at the Morrisville location for 9 months. Rented a 50sqft unit online last night and went to the office to complete the paperwork. Met Nadia, who was friendly, knowledgeable, and had the paperwork completed in no time. A true pleasure to work with. If you are looking for storage at a great price in Morrisville, go see Nadia at the Morrisville Parkway location!
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August 2023 by Jenn Smith
Storage Units are very clean!!! Nadia is super helpful! All around a great experience. Definitely comfortable storing my belongings here!!
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July 2023 by Maria Kocak
Great customer service, very helpful and friendly. We were given the opportunity to look at the available units before renting and we were able to easily sign up on the same day. Overall great and stress free experience.