Soma provides excellent customer service and high-quality garments. The sales associates and store managers work very hard to accommodate the varying needs of every person. Customers consistently find the staff to be helpful, kind, and on point. They are understanding and provide honest feedback and great recommendations. The associates make customers feel comfortable, especially during sensitive times like after significant weight loss or after a negative experience elsewhere. They expertly measure customers, pick out different styles to accommodate new shapes, and offer helpful tips on proper fit. The selections are great, and if a size is not in store, items can be ordered to a customer's home. The staff goes above and beyond, even helping to correct issues from purchases at other locations by remeasuring and exchanging items. They are patient, attentive, and swift, ensuring a fabulous experience even close to closing time. The return policy is generous. This top-notch, refreshing, and uplifting service earns strong recommendations, customer loyalty, and repeat business. Soma has the best bras, offering the best fit customers have ever had.
My first time here. The sales associate was so helpful and gave good suggestions!
June 2024
Friendly and helpful staff. Will definitely be back!
September 2022
These ladies set the bar for customer service. It’s so rare now to go into a store and actually be helped and the people be willing to help. I could easily shop online, but these ladies make shopping in person so worth it. The product is nice too ?. But I’ll always return in person to give my support. Thank you so much!
