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February 2024 by Charlotte Hill
They did their usual good work on our truck. Do things happen that are out of their control? Yes, but they are great about communicating what’s going on. Wouldn’t go anywhere else for car repair.
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January 2024 by Robyn Chilson
We had taken 2 other vehicles there for work. We were happy with the price and quality of their work, until…We took a truck there for sun damage repair. We were quoted $3500, and two weeks, and told that they could match the colors and custom paint fade to address just the damaged areas.7 months later, they had completely redone the fade on the sides and tailgate. Except it wasn’t the same fade, nor with the same colors. When we inquired about the cost of the job they did versus what they quoted, we were told by Danielle $3500 was what we had agreed on.Imagine our surprise when we went to pick up the truck the next day and was handed a bill for almost $6700 by Mark!We got a bid and price on one job, they did something completely different, and billed us for that. There was no communication otherwise until it was done, and no permission given by us for them to do it. We were blind sided.We took them to court, and won the case! But it’s a hassle no one should have to go through!They never put the new bumper on that they told us they ordered and had arrived but instead reinstalled the old, damaged bumper; there was no tailgate protector reinstalled under fiberglass tonneau cover; emblems weren’t reinstalled; bed rug was filthy dirty; and there was gray primer overspray on the windshield and roof of the truck (which was not painted.)Get a hard copy quote just like for an insurance claim, so you have proof of the quoted amount. And when she asks if you really need one, say yes. Don’t ever get work done anywhere without one.If it’s not an insurance job, you keep getting moved to the end of the line. Our “two week job” took 7 months and still wasn’t really ready for pickup when they said it was! Customer beware!In closing, we were not happy with the length of time the job took, the price they charged us versus what we were quoted, the fact that they quoted one job and did another, and the incomplete and inferior job they did.
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January 2024 by Jessica Jessup
Thank you for once again fixing our Jeep, deer season isn’t my season!!! I can’t tell anything was messed up! The work looks great! I tell everyone about you all the when they ask who!! Thank you again I can’t say that enough!
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November 2023 by Nathan Edwards
A great place to get a repair! Ivy was the best to work with she really cares about the people and their needs.
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October 2023 by Richard Williams
Always courteous and kind. They are on-time and informative.They have done very good work for us each time we have needed their services. I would recommend them to family and friends.Services: Painting
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August 2023 by Adrian Jarrell
They kept me informed every step of the way, had my car ready when promised, and did a great jobServices: Painting
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June 2023 by Cori Timmons
Very good. They took care of everything from towing to the rental car with the ins company. Car looks back to brand new.Service: Painting
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June 2023 by Delinda Kyle
My daughter hit a deer so we took it there to have it repaired. Super friendly and helpful sent text messages to keep us posted on the progress will take any vehicle that I own back there if I needed their services in the future
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April 2023 by Haley
Took my vehicle after making an appointment to bring it I get it back 2weeks later was told it would be done on the 10th. Get my car back and I have paint shavings in my car and random chipping in the door handle but said it wasn’t from them. Now having to take my car back because things were not right and get told to bring it on a later date. Not very happy and not happy about not ever getting a call back when I’m told I will! Don’t get me wrong I understand it gets a little busy but still don’t tell someone you’ll call them back and never do.Services: Body & Trim
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April 2023 by Sara Gaston
Repairs needed on my '23 RAV4 after a parking lot incident. Staff were knowledgeable, courteous, friendly & kept me apprised of progress.Services: Body & Trim
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April 2023 by Larry C.
Awesome to work with!!! Have my vehicle done as planned. They provided great Stevie and kept me updated throughout the process
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March 2023 by Greg Fisher
This a GREAT place to get a quality job done on body work and paint! Superb quality! ... and I am picky!! I wanted my 2010 Kia to look like it did when I bought it... and it does! Can you tell I am impressed. I also took my 2022 RAM 3500 dually in when I destroyed one of its "hips" in a unplanned homestyle rodeo (longer story). Again, perfect work. VERY happy with the results.Services: Painting
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February 2023 by Jannet Jaramillo
I would highly recommend this company to anyone. It was a struggle with my car, but thank god this company worked well with me. They kept me informed on my car, my car turned out great. Looks brand new, not only the guys at the shop did a great job, but the ladies at the office were very nice to me! I'm already getting great compliments on my car, on how great it looks.
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February 2023 by Donald Lewis
For the second time in a year, at no fault to us, we have had two of our Kia’s repaired here. Each time, they have worked with us so well, even the parts being hard to get these days, they pulled it off each time. They get five stars because we believe they are very knowledgeable and extremely polite as well as professionally trained individuals. The ladies up front make your experience much more pleasant with their outgoing customer service! The owner will even come out and talk with you about the repairs. I trust and value this business as top of the line in collision repair.
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February 2023 by Crystal Bailey
Fast and professional. Windshield replacement was affordable and the process from beginning to end was fast.
