This Jantec Neon Products location has closed

196 Sexton Rd, Mt Airy NC 27030

About Jantec Neon Products

Jantec Neon Products is a company known for its commercial quality neon signs that are built well and designed to last a long time. Customers appreciate their wide selection of stock signs and the ability to customize signs to specific needs. The signs are securely shipped, and their brightness and visibility make them a popular choice for businesses looking to attract attention. Many reviews highlight fast delivery and responsive customer service, with staff able to quickly diagnose issues and send out replacement parts when needed. The signs often improve the appearance and visibility of business storefronts, making a positive difference for owners. However, experiences with customer service vary. Some customers report friendly and helpful interactions, especially when resolving issues with sign components. For example, one customer praised the quick shipping of a new power supply after initial problems. On the other hand, some reviews express dissatisfaction, citing poor customer service and feeling ignored or undervalued. One long-term customer was disappointed after asking for a discount and was met with a dismissive response, leading to the loss of a repeat customer despite 20 years of loyalty. Others mention that the company’s prices are fair considering the quality, but negative experiences with customer service can overshadow product satisfaction. Overall, Jantec Neon Products offers durable, bright signs with good customization options and reliable shipping, but potential buyers should be aware of possible customer service inconsistencies.