O'Reilly Auto Parts store #1097 in Mount Airy, North Carolina, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides specialized services like resurfacing brake rotors and drums and mixing automotive paint. Customers frequently praise the friendly and helpful staff, noting their willingness to go above and beyond to assist with repairs and troubleshooting. Many have appreciated the quick service, ample parking, and availability of tools, including the free Loaner Tool program. Employees are recognized for their professionalism and expertise, with staff members helping customers find problems, installing parts efficiently, and providing peace of mind. Overall, the store is known for excellent customer service, knowledgeable staff, and a convenient location, making it a reliable choice for automotive needs in the area.
Most employees are very knowledgeable and helpful. Always has parts available that some others don't, and tools/parts alike are typically better quality than most. Prices are often good but can be expensive at times, by a small amount.
April 2026
Shout out to Glen, great customer service always bright young man with a bright future..
January 2026
I dont deal with oreileys because of a problem with a part. Thr online chat person said they would have someone contact me, well thats been months ago. Anyway, back to this review, This particular day, the employee was helpful and knowledgeable..I wish I knew his name, way to go champ. It was one of the evening guys.
