Valley Storage on Hickory Street in Mount Airy offers a variety of storage options, including indoor temperature-controlled units, large drive-up units, and outdoor or covered parking for vehicles, boats, and RVs. The facility is secure, fenced, and gated with keypad access and 24/7 security cameras. It is noted for being very clean, well-lit, brand new, and easy to access. The customer service is consistently described as top-notch, friendly, incredibly kind, and very helpful. Staff members are professional, pleasant, congenial, and sympathetic, thoroughly explaining the rental process and assisting in choosing the perfect unit. They are considered a huge asset, making difficult processes easier and operating with the customer in mind. Conveniences include online bill pay, loading docks, and a seamless rental experience. Multiple reviewers state they would absolutely rent there again and highly recommend Valley Storage.
So kind, so professional would not hesitate to recommend,
August 2026
Customer service has been great and they were able to get me into storage unit quickly. They had a great online deal which drew me to their location. Getting into the storage facility and unit was very easy and facility is very clean.
August 2026
Check in was very easy and Terri was very efficient and pleasant. Would recommend.
