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March 2024 by Jesse Farmer
Great service there today ?
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February 2024 by jose perez
Good service
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December 2023 by Galen Ledbetter
I feel that the O’Reilly’s corporation has done a good job buying their way into our local auto parts market. I like their offering of competitive pricing, inventory availability and the addition of specialized services. Although I am not a regular O’Reilly’s customer, all of my interactions have been at the Mt Holly location. With all that said, my experience with the Mt Holly store has been weighed, measured and found wanting. This location advertises they offer brake rotor resurfacing. I have been there now twice with rotors in hand only to hear the proverbial saying…. ”sorry, but we don’t have time”. I find this alarming due to personally seeing three employees in the store both times. Honestly I must thank these employees for saving me money. The $25/rotor resurfacing fee O’Reilly’s Mt Holly charges is more competitively priced at $10/rotor at other local shops (Bishop Auto) with minimal waiting. One might say this rotor resurfacing service is understandably unavailable due to lack of proper staffing, but should they? Let’s put our oars back in the water O’Reilly’s MtHolly.
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November 2023 by Gideon Bayn YAHUAH
I don't spend money anywhere that doesn't have a public bathroom. It's very hard to concentrate on shopping when you have to use the bathroom. Not a smart move if the goal is to keep customers in the store.
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November 2023 by Kathy Cady
I went for a battery for a 2015 Jeep. The staff was very friendly and helpful.
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November 2023 by Larry Evans
Friendly salespeople ordered what I needed and called me when my parts came in
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October 2023 by Jodie B
I know more than the people working here.
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September 2023 by Amanda Reed
Had a great experience at this location with a gentleman named William. I will never forget his kindness. Thank you.
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August 2023 by Caroline Ortiz
The workers at this location named Blake and Eli both went above and beyond in their assistance towards me. I so appreciate how they both went the extra mile and were courteous in their customer service.
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July 2023 by Ted Rush
Literally couldn’t return a $250 dollar item because they said they didn’t have enough money in the store but made me wait 30 min to count every penny in the store
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July 2023 by Cynthia Bolen
I had an employee tell me " don't scream at me!'' when I first called in and I was asking "can you hear me?" Then he didn't know how to look a batteries warranty up. He referred me someone else that knew how to work the computer. Then she told me that I did not not need to explain the issue of the automobile not cranking after setting six days to her. That I needed to listen to her telling me that it is normal for a battery not to crank my vehicle after sitting that long and my vehicle is a recreational vehicle and goes several months in the past sitting and always the battery still worked. The battery is only one year old and has a three year warranty. So I will be calling another store to receive the help I need. THAT'S SAD.
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July 2023 by Alisha Reyes
This stor needs to teach customer service, they are rude and I will not be going back there.
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July 2023 by Tonya Blanchard
Russ was a Godsend, saved the day! Battery and alternator had to be replaced in the parking lot... he was there every step of the way! THANKS SOOO MUCH!!
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June 2023 by Anthony Chadwick
Fair place to get parts etc from. Service is ok here also.
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May 2023 by Jessica Rowe
Russ is the best ! Very professional and awesome customer service. It’s been awhile since I’ve experienced genuine customer service !! He also made my day :)
