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March 2024 by ulanda “UB” barber
I have packaged that has a prepaid label. I was rushing to get the closet post office which is mt.holly and I got there 15 minutes before close. Issue is the box was open. I only need 12 inches of tape. The worker said you need to tape it so I turned around to get the tape on table only to be told that's priority tape you can't used that you have to buy a roll off the wall. I like you can't be serious. USPS DOESN'T HAVE TAPE TO PROVIDE FOR 12 INCHES AND THERE'S LITERALLY A REGULAR TAPE GUN BESIDE HIM. First time here at this location. I can't deal with this madness you telling me a federal funded place who gets to write off whatever can't help with a little tape for a tiny package.
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January 2024 by McGILLAZ
No one answers the phone - it's almost as if no one works here.
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January 2024 by Joshua Roopchand
The black guy that works at the USPS, was very rude, disrespectful, racist to me as an west Indian that I am. Just because I mentioned that should not the package that I was sending in a shoe box, not have to be in one of their boxing logo, from what I was told by other USPS in NYC, not sure how that didn't apply in NC. So not my fault that a package can be shipped in a shoe box without any USPS boxing or logo. Cause of that he doesn't want to ship my package out.
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November 2023 by Andrew Crawford
Words cannot describe how much I hate the usps. On a daily basis the individual who works for this terrible excuse of a business puts junk mail for stores and services that I do NOT use. They also on a daily basis send junk mail for people who do not live at our residence. What infuriates me even more is that usps puts the person's name or current resident. If you are going to send an advertisement that is addressed to current resident, I do not understand why you go out of your way to put the person's name on the advertisement. My disgust for usps increases every time I have the displeasure of dealing with one of their incompetent employees. I sincerely cannot wait until the usps is shutdown permanently and I won't have to deal with these incompetent people ever again.
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October 2023 by Melinda Knorr
No shipping kiosk. What is wrong with gaston county usps??
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October 2023 by senor
They lost my package then when I made a complaint all they did was an “inspection” said it was delivered.
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August 2023 by Leia Nia (Symbolic Rose)
Friendly faces, great customer service too!
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July 2023 by Crystal M.
I don't have a problem with the post office only with the carrier. He refuses to deliver the mail that requires him to get out of his truck. My husband and I are getting older and he ( my husband) has been disabled for several years like most older people who find it harder to get out so we have supplies delivered by mail. Our mail man is so lazy he won't bring anything to the door. His excuse this time was the dog and he has used know one was home. We don't have a dog but we do have a ring that clearly shows him just diving off. We were home just can get to the door that fast. These guys make good money and are not held accountable for not doing their job. Now I have to find someone who can take me to the post office to pick up what he should have delivered. Also if you look on the town talk page for Mt. Holly you will see several people have complained about service and not getting mail. At Christmas he will put another envelope in the mailbox and ask for a tip for delivery again. He will be tipped according to the service he has provide.
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June 2023 by Neil Thompson
Friday was my first time here but Jason was so pleasant and helpful that I felt the need to leave a review stating how good he was.
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February 2023 by Wendy Stewart
I went to the post office in Mt Holly this morning and had the worst person assist me with shipping my package. Tina was very rude making ugly comments and rolling her eyes. She didn't even ask me how I wanted to ship my package. I tried to call the Mt Holly Post Office to speak to her supervisor but of course they can't answer the phone. So ridiculous!
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January 2023 by KJ S
I am a Mount Holly resident in a Mount Holly "over 55 "community and need to retrieve my mail from a centralized mail pavilion located 1 mile away from my residence..The postal worker assigned insists on opening every mailbox row preventing residents from depositing a letter to mail or retrieving their own mail...If you arrive when this is occurring you need to make a 2nd trip to retrieve your mail. This has occurred 12+ times in my 1 year of living here. I spoke to the Mount Holly USPO Supervisor and offered a solution to open just one row at a time ,allowing residents to retrieve/deposit their mail. The Supervisor agreed ...but yet the postal worker(s) still do what I described. When calling the USPO the people do not answer the phone. This is a service they are providing yet the actual service is awful at this facility...
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December 2022 by Monkeys ForNothing (ReelBigFish)
Lady has an attitude for no reason. Ask a simple question and she’ll laugh in your face. Then as you’re walking out the door she’ll say something unnecessary. POOR customer service from her. The man that took care of me was nice, though. I’m so glad I’m freaking moving away from this area…
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September 2022 by Kaush Athukorala
I went two times so far and I met nice and helpful people there. Great service..
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July 2022 by Mike
Employees are rude when asking any type of question, and they give you the feeling they don't want to help with your issues or do not care! We have had missing mail or having to get our mail from our neighbors, and deliver mail that's not ours. If I could use another post office believe me I would. This Post Office reminds me of our rude Motor Vehicle employees. If in fact these employees can't stand working here then they should leave and find a career where they do not work with Customers!!
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June 2022 by Katelyn
We’ve been expecting a check from our insurance, and we have had to have the insurance adjuster cancel the check and remail 5 or 6 times now. We were supposed to receive the first check in march. Here it is almost June and still no check. Also, our mail only come once, MAYBE twice a week. We’ve had bills late due to us never receiving them. By far the WORST post office/ mail service that we have ever had. Must be hard.
