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February 2024 by Margo B.
Phone lines are always down, so if i want to see if my disposable camera pictures are developed I have to drive all the way out there every time. This is so annoying. My pictures have been no where to be seen for 3 weeks, and i've gotten no updates on them except "Come back later to see if we have them" which wastes my time and gas. I should just be able to call and see!
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January 2024 by Cheryl G.
A week ago my Advair was due for refill. They sent me a message the day before it ran out telling me it was delayed. I've called four times this week. Each time, I was told that there's a shortage and it should be on the next truck. Today, I called Walmart to have it transferred. They have a ready supply. And when they ran it through my insurance, they were told Walgreens had already run it as having been refilled three days ago. Isn't that insurance fraud? Now I'm having trouble getting it filled. Meanwhile, have had to use my rescue inhaler 4-5 times daily for a week. Reprehensible.
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November 2022 by Tom L.
Worst pharmacy in the charlotte area. I no longer will use this location George the pharmacist is the rudest and will shout your personal medical info across the store. Stay away
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May 2022 by Brett H.
Attempting to find out if my prescriptions are ready for pickup. Employee answers the phone and tells me to hold before I could get a word out. They left me on hold for 11 minutes before I hung up and called back just to immediately be answered and placed back on hold without a word. Occasionally the female would pick up again, say hold and place me back on hold before I could object. I understand being busy and short staffed but leaving a customer on hold for more than a few minutes without at least checking back in is unacceptable. I won't be using this pharmacy again. I'd rather go the extra distance to Belmont. Update after 27 minutes, they picked up the phone and hung up!!!! I'll be calling cooperate office. Update number 2: after a third time, in the principle at this point, they did the same, pickup, hold on, and never came back. 35 minutes total and once getting hung up on with no answer.
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April 2022 by brandy h.
This is the worst pharmacy I have ever been to. I went there for about two years and never received good customer service. I have received a text that my prescription is ready, and then sat there for over an hour waiting for it to be filled. The pharmacist has no clue what's going on and he is very very rude .people. I have witnessed so many customers walk out highly upset and without their prescription. This pharmacy is absolutely awful. If you have been there please write a review because I know that you know how bad it i and to top it off, a 70-year-old man asked a question about his insurance, and he wasn't quite sure what the pharmacist meant, so he asked again. The pharmacist literally said that if he asked again he would call the cops. There was absolutely nothing wrong with this gentleman's question. And the gentleman ended up walking out he was so upset by the way that me and talk to him..