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November 2023 by Kelly Pierce
Mrs. Sandra was AMAZING! My wife and I were driving by the King Ford Dealership and my wife observed several Ford Bronco's sitting up on the hill. She had test driven a couple in Florida and wanted me to test drive one to see if I liked it. So I pulled in, parked and we walked out to the Bronco's. Here came Mrs. Sandra walking out to assist us. She greeted us with an amazing smile and a hand shake and asked if we were interested in the Bronco. They had just taken in this white Bronco Badlands soft top with black trim on trade with low miles. My wife was in love when she spotted it from the street! We said yes, we would like to test drive this white one. Sandra ran to get the keys and my wife and I took a drive. WOW! The Bronco has way more room than a J**p and this Bronco handles like a sports car! Yeah, we fell in love with it, and left later that day driving it home! So y'all go see Mrs. Sandra Wilson up at the King Ford Dealership in Murphy, NC.! You'll be glad you did!Blessings,Kelly & Tammy Pierce,
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October 2023 by S Strout
King Ford did a tremendous job in hiring Karen Duncan in the service department! We have been traveling and our check engine light kept coming on. We had it to four other dealerships in three other states and it would be "fixed" for a couple of hundred miles. Karen and her team took their time and finally resolved the issue (Programmable Module). Thank you Karen and team.
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October 2023 by Amber D
Highly highly recommend coming to purchase any new or used vehicle here!!! We dealt with Jake (salesman /he's great) was super nice and welcoming but didn't push anything like other dealerships and showed us only what we we're looking for to suit our needs. They truly went above and beyond throughout the whole process as we also dealt with Anderson and Curtis! They will take care of you!! ??Amber + Mark
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October 2023 by Hannah McClure
Recently bought a car with Ford in Murphy. Great experience. Jake was the salesman and he made sure I had exactly what I needed and was a pleasure to work with. I would recommend Ford to anyone.
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October 2023 by Autumn Ramey
I would highly recommend King Ford. My husband and I went in to sell our car and we were helped by Jake. I’m not even exaggerating when we say Jake is the most humble and genuine car salesman that me or my husband have ever met. We will definitely continue going to Jake for a comforting & smooth process. We are very glad and pleased with getting to know Jake as well as do business with him.
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October 2023 by stephen ward
Purchased a like new 2018 Ford Focus for my youngest daughter. The vehicle was in showroom condition and my daughter loved it. I was amazed at how clean all of the used inventory was at King Ford. The whole sales team was very nice and upfront. I never once felt like any games were being played. I had such a good experience that I brought my oldest daughter in to get a new Explorer. I also ordered a new Maverick that I look forward to getting late this year to early next year. Thank again King Ford!
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October 2023 by Jim S.
Add me to the list of folks who will never do business with this place. Here's our story...My wife and I were on vacation in Murphy with our 2016 Ford F-150. For the past several months, I had been having intermittent starting issues with the truck. A visit to our local Ford dealership in Florida (where I purchased the truck new) 1-2 months earlier turned nothing up. I assumed that it was a bug in the electronics.Well, here we are in Murphy and, out of the blue, it happened again. Left the Mrs stranded at Ingle's with nearly $200 worth of groceries. A call to Triple-A had a tow truck on the way promptly. But where to have the truck taken? A logical call was the local Ford dealership. The gentleman in Service whom I spoke with basically told me that they'd be unable to even look at the truck for...get this: TWO WEEKS. Are you ****ing kidding me? Talk about inhospitable. I get it; they're busy. But, come on, man. You can't get a service technician to spend a few minutes troubleshooting it?So, the tow truck driver shows up. Great guy! He pops the hood, finds that the negative battery terminal was somewhat corroded and slightly loose. He uses his pocketknife to scrape off a bit of corrosion and an adjustable wrench to cinch down the nut on the battery cable clamp. We are good to go.Shame one these a******s at King Ford. The truck is out of warranty. These morons could have made an easy hundred bucks off me for ten minutes of tech time. And they'd have made a new customer in the process. Instead, they opted to brush me off. The next time I'm at our cabin and need service on my truck, I'm taking it to Blue Ridge.Do yourself a favor: Read the other reviews on these a******s and go somewhere else!
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September 2023 by Mountain Patriot
My wife and I are 100% satisfied with our visit to King Ford in Murphy, NC. We left purchasing a 2023 Ford Escape that exceeded our expectations. Salesman and Finance Office went out of their way to make us feel like valuable customers.I highly recommend a visit to King Ford.
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September 2023 by PAT BARTON
Comfortable place while waiting. Cameras set up for us to watch as your car is serviced, goes from bay to bay..Usually quick service. An if they find your car needs something you didn't bring it in for the very understanding lady in service, Karen I believe, is there to explain.. thanks ford women need women to talk with them , as a woman I always hated going to a dealership service area an its all men.. I feel relaxed an like having her there ,she has the answers an I'm sure if she didn't she'd find it.Plus I'm hearing about a complementary service they are now offering. Pick up an drop off !! Just can't beat that.So I say GREAT WORK FORD !
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August 2023 by Dottie Colestock
I've been having my vehicles serviced at King Ford over 20 years. The service dept. is wonderful! They are affordable,knowledgeable and they show appreciation for my business on a consistent basis. I like the Ford credits, which saved me $130. on my last visit ,which I wasn't aware I even had because I wasn't reading the emails...keep up the good work!
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August 2023 by Tracy Watson
The team at King Ford is absolutely amazing! They were helpful but not pushy. They took the time to get to know our needs and make the buying experience enjoyable for our family. We look forward to doing more business with them in the future! Sandra, Bill, and Russell were great to work with!
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August 2023 by Charles Studley
I purchased a new truck at King Ford a couple weeks ago. By far the best part of the experience was dealing with Eric. Eric is a straight forward sales person. There were no shinanagans and the out the door price he quoted was exactly what I paid. I would certainly use Eric again.
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July 2023 by Grace Berrong
I will HIGHLY recommend King Ford to anyone! I had nothing but an amazing experience there, between Owen and Jake, I felt very heard and listened to which especially as a woman buying a car alone I greatly appreciate! I walked in there with the expectation to be haggled and brushed off and I am beyond ecstatic to say that did not happen in the slightest! These folks are amazing to work with and is, in my opinion, the only dealer in the area you should ever consider!
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July 2023 by John Balog
I was looking for a 2023 Ranger. I had 3 others sold before I could see them. One was sold as I was heading out to see it in Va. I used the Ford website to search for Rangers that fit my ‘must have’ list. King Ford had one. I called and talked with Curtis. Curtis assigned Eric to work with me. Eric put the paperwork together and we agreed on the price. Curtis told me if I called or texted when I left Raleigh, he would hold the truck. Russell started working on the financing and got me a better rate than what was worked originally. Everything these 3 told me came to pass. They all kept their word. I got the truck at the agreed price and they held the truck until I got their - 6.5 hrs from Raleigh. Very impressive compared to other dealers I have worked with.
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July 2023 by Forrest Fenton
Very friendly and professional service! Thank you for taking great care of my truck!