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November 2023 by Sharon Demboski
Great team at Aspen in New Bern. They were personable, professional . Answered my questions and did not try to “ sell “ me on things that I did not want or need.
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November 2023 by Donna Parker
I was able to get an appointment in two days which is usually rare. The entire staff was very friendly and accommodating. The dentist was very personable and took his time explaining my issuers and going over options to get to better dental health. I was very impressed with the entire staff and would highly recommend Aspen Dental.
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November 2023 by Jennifer R
Had a bit of wait on the front end but they spent all the time I needed to be assessed and a plan made for my emergency tooth issue and did a full work up - X-rays and cancer check. Dr. Finke was very thorough. I know we went into their lunch time but I did not feel rushed and their billing person was kind and explained all options available. A+
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November 2023 by Pete Flood (FoldingBoatco)
Corporate dentistry at its worst. They know how to milk every insurance dollar from your provider.Responding to your response Dawn.I had mostly 2-4 gum depth when checking for recession. The woman who took those measurements, and never informed me of her credentials, determined I have periodontal disease based on the colors of the camera scan that was taken. I’ve since been back to my trusted dentist who said there is no way she could have justified that conclusion. I have normal recession for someone my age, not periodontal disease. When I asked about a cleaning, after suffering through hours of X-rays, because you wouldn’t except the full set of x-rays I’d just had a few months prior, I was told I could come back at 3:30. It’s a 50 minute drive each way.Your clearly in it for the insurance money which affects all of our rates.
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November 2023 by Heidi
The New Bern Facility was EXTREMELY kind to us. However, we'd driven an hour, which isn't bad at all, only to be told the Jacksonville location had given us incorrect information. Needless to say, we left without dentures that were terribly needed and now have to find other options.
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November 2023 by Marlena Fanning
What a fabulous office. From Fallon to Ruth to Kessler and Dr Fink - all amazing professionals, caring - understanding - gentle yet firm. Cannot say enough about this practice. Do yourselves a huge favor and make an appointment.
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November 2023 by John Velazquez
They do some genuinely good work here, the staff is nice and pleasant. However, my biggest issue is that they do NOT have it together when It comes to scheduling. In 4 separate occasions, my appointments have not been found in the system after they've been scheduled or had to reschedule and then have to wait 4 more months to get a new date. I love the work they do here, but I don't have the time to be jumping through hoops to get the procedures I need done
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November 2023 by Dawn peters
Went I to office because couldn't connect thru phone. Have a tooth which is now sensitive, wanting to make appointment. Next available is 5 weeks out. So basically loose a tooth? Or need an root canal because you waited too long.
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November 2023 by Kari Sanders
Both Aspen dentals that I have been to the one in Morehead City North Carolina and the one in New Bern North Carolina are amazing. The staff is awesome they're very friendly they're caring their compassionate I have had no bad experiences with either place they deserve a hundred Stars not just five!
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October 2023 by Glen Raper
The staff from the front sign in to the back were all very pleasant and professional. The dentist very knowledgeable and explained the needs and care required. I recommend Aspen Dental to everyone for they're oral hygiene and dental needs. Very pleasant experience.
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September 2023 by Bettye Green
I would like to sue Aspen Dental in New Bern, NC. They are scam and do not what they are doing. They lost my partial and did not fix them I returned to pick it up. Sent me to Green to appease me I never got service and is when I got to Greenville they didn't know I had an appointment and I went from New Bern to Greenville for nothing, I had to pay someone to get me there. Got back to New Bern
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August 2023 by Carson Hood
Do not go there! I went to have teeth removed so that I can have heart surgery done. Dentist offered me to get dentures also. Really wasn't looking to get them but hey let's do it. Now because of an issue with my bottom gum, I have to pay another $400 to get the dentures I didn't want to fit. This place is a rip off!
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June 2023 by Aerial Foxy
Waits 6 months for new patient appointmentWide server issue apparently happens on day I need cleaning. Gets told "will call you" and completely Gets forgotten about. Now forced to wait another several months for cleaning. Great company Aspen Dental.
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June 2023 by john richard Renna
It was a big mistake for me to go there, I had bridge fall out with a broken tooth. The girl who took the x-ray was a caring and helpful person.I waited more then 20 minutes waiting to see a Doctor who never showed up . The Doctor in the next room was just listening to a patient talking about his life story . It was a very big mistake for me to go back there.
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May 2023 by Arika Dawson
From the moment I stepped in to the office, until I checked out I was greeted with a smile and a friendly hello. I was so nervous all the way up to my appointment (I hate dentist appointments), but this experience put me at ease. I will definitely recommend them to any and everybody that needs dental work.