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February 2024 by Gretchen Lankenau
Very pleased with all the help from Terell. Set up my new phone and all works well. A very nice gentlerman.
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February 2024 by Matthew radi
I recently visited this AT&T store and I must say, it was a fantastic experience! Heavyn and her staff were incredibly helpful and knowledgeable, making sure I got exactly what I needed. The store was clean and well-organized, making it easy to find what I was looking for. I was impressed by the wide range of products and services available. Overall, I highly recommend this AT&T store to anyone in need of top-notch service and quality products. 5 stars all the way!
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February 2024 by Brian Aponte
Kevin was wonderful and showed great use of patience when helping me pick out my new phone and case
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February 2024 by Margaret Davis
Hunter was the best and very helpful
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February 2024 by jacob markley
Went in to add a new line and trade in an old phone and was greeted by Hunter (heck of a guy btw). He promptly helped with all of our needs and successfully added a new line and helped with the trade in also. Hunter exuded professionalism and answered any and all questions. Highly recommend him for anyone else who is thinking of switching, adding, or upgrading.
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February 2024 by William Cheever
Hey yn and Terrell they rock!!
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February 2024 by Janice Murrell
Heaven and Omar helped me with my phone. They were so nice! Great visit!
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February 2024 by Kathleen Haynes
Heaven was totally professional and most understanding and able to help me!
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February 2024 by Michael Lang
Hunter was great. Awesome guy.
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February 2024 by Edward LaChance
Very helpful was able to help me with setting my mom’s replacement phone. Great customer service!
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February 2024 by Carol DiPaula
Hunter was amazing!
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February 2024 by William Dodson
Terrell was an Amazing help at getting me set up
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February 2024 by Johnnathan Volver (BIG GUY)
Very nice, very good.I got phone.They helped me.Very friendly.Customer service perfect.I left happy.
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February 2024 by Rachel Reardon
Working with Heavyn was an absolute delight from beginning to end! She provided excellent assistance in transitioning me from Verizon to AT&T, and I couldn't be more satisfied. I also decided to get direct TV, and I'm absolutely thrilled with it! The entire team at her store seemed incredibly happy, and the customer service was exceptional. I'm extremely pleased with my experience at AT&T in New Bern!
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February 2024 by Bill Laise
MAN, Let me tell you!I walked in because I saw something on my bill and I was gonna come in with an attitude but when I walked in they greeted me so nicely that I didn't want to be mean to them. They answered all my questions and even found a way to lower my bill .The following was convo with the rep.Rep- "are you an AARP member"Me- " Man I'm like 29, do I look like an AARP member?Rep- "you don't have to be elderly to be AARP and you get a discount"Me- "Hell yeah son"Next thing you know I'm walking out of there with a 25% off discount and a twinkle in my eye.And they were so nice.Man.I can't wait for the next Motorola to come out so I can upgrade again and see them.