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April 2024 by Marcus Clouser
Whitney did an incredible job!! Very nice, and took the time to explain everything. She took me on a tour of each unit to ensure we chose the exact one that fit the requirement. She made the process very easy, and ensured the paperwork was 100% before letting me leave. 10/10 would recommend. Great prices, professional staff, and ample options to store your stuff! If you got questions, ask for Whitney. She will take care of you!
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April 2024 by Steven M
I have owned multiple storage units here and my belongings have always stayed unbroken and secure therefore, my business and loyalty will always stay with prime storage. Thank you Whitney for all your customer service and support.
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March 2024 by Casey Edwards
Adam is absolutely wonderful to work with. I’m very happy with Prime Storage. The facility is clean and I know my stuff is protected from all the elements.
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March 2024 by Jill Nobles
This place is the best! Adam answered all my questions and made it so easy!! Thanks so much.
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March 2024 by John Watkins
Great customer service even when moving out
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March 2024 by Beth Arquitt
Sam was very helpful and I appreciate his kindness very much! Thank you, Sam!
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March 2024 by Gabbrielle Minier
Fast and efficient check in, storage unit is clean and easy to access!
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March 2024 by Latoyal Harris
This was the easiest rental ever. Everything was explained in details so no surprises. The staff was ever so kind and pleasant. Even with my hectic schedule and several changes in plans they were understanding and still polite.
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February 2024 by jeremy Winquist
Best storage around!!
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February 2024 by The Bryners
Prime Storage in New Bern has been great to us! The office staff is INCREDIBLY kind and helpful and the facilities are always clean and well maintained. It's very easy access and the location is perfect in relation to my home. I would definitely recommend them!
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February 2024 by Michael Gehrke
These guys are the best! They gave us great support and made our move easier!
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February 2024 by Joe Days
Adam and his staff were friendly, patient, and very helpful throughout the entire process of leasing my storage unit. After signing the lease, I received a courtesy call to make sure I was clear on how to enter the facility, how to find my unit, and the basic operating procedures. This call was actually super helpful and made moving in a breeze!Same thing on terminating the lease, after I sent in the paperwork, I received a call on the next step and moving out was just as easy.These guys run a clean and secure facility with some great customer service. I would highly recommend them to anyone.
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February 2024 by Andrew Hingley
Great secure storage
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January 2024 by Travis Leonard
Great service! Adam made setting up the unit easy and was sure to give us a unit that met our needs perfectly.
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January 2024 by Anne Smith
Adam was very attentive and helpful.
