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February 2024 by Dia Arellano
Love enterprise! No surprises!
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February 2024 by Jazzmin Harris
The New Bern Branch off of MLK was very helpful and understanding. with the situation of the insurance company and repair shop.
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February 2024 by shawn
A1 service over there!
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January 2024 by Mark B
They always take good care of me here.
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January 2024 by Allyson Moran
Amazing employees and they tend to your every need in a stressful situation
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December 2023 by Hugo Perez
Incredibly professional, polite, and accommodating staff!
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December 2023 by Duane Moore
They always have the vehicles that's needed for a family or a business trip! I would definitely recommend them to everyone for all rental needs!!
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December 2023 by Sir Greatness
I tried three times already...the only Enterprise I have trouble with....they never have the car on the day I need it even if I make the arrangements a couple days in advance..I don't know about you but I will be going somewhere else for now on thank you
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December 2023 by Charita Sjoekoer
500.00 charge to drop off at another destination, in-state? Ridiculous.
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November 2023 by Chante Velez
They were efficient and have excellent customer service. They worked with me which I really appreciated. The young man that came and picked me up from my house was very nice and professional. He made me feel at ease during this stressful time. I definitely would deal with them again. This is for the one on mlk blvd. Thank you.
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November 2023 by Patrick Hall
First time visiting and renting a vehicle. Very professional and courteous when dealing with customers' needs. Prices are competitive, vehicles are clean and in great serviced condition. I received a courtesy pickup and drop-off to my residence after returning the vehicle.
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November 2023 by Eric Hardy (ehardini)
This has been the absolute worst experience I have EVER had dealing with a car rental company. My car was hit over a week ago. I had a rental for Monday. Called in Monday morning the moment they opened and was told they didn't have any rentals available and MIGHT have one by 2pm. I was working so did not have time to call and check NOR did I receive a call telling me a rental was a available. When I called the next morning, Tuesday, I was "told a rental would be ready by 2 the day before but I hung up" so they had nothing available and the earliest they'd have a car would be Thursday, a week after my accident. It's now Saturday and I'm still without a car. I've been told three times by Enterprise corporate that it had been escalated to regional or area manager. I haven't heard from any manager nor has this location called me at all.
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September 2023 by Joe Schultz
I had a very good experience with this Store, Clay was very helpful and helped me out with everything I needed and got me in a very nice car. Quick and convenient. Thanks Clay!
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September 2023 by Ashley Danielson
On a rainy windy day, I didn't feel like having car trouble. But Miles and Jennifer at Enterprise Rent-a-Car treated me with so much respect and good humor that I forgot to have a bad day! The process was smooth and efficient from start to finish. The vehicle was clean and had a full tank of gas. Great customer service!
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September 2023 by JERRY PEAY
Rented a car to go to a funeral in the mountains. Called the Enterprise number and set it up. She said she would email me details and information. Never received an email. She quoted me $250 something dollars. Went to the office that afternoon before I rented and spoke to a nice lady behind the desk. She told me I needed proof of income and a water bill I guess to prove where I lived. She quoted me approximately $305.... Later, when I came in to actually pick up the car I found out my last name was spelled wrong and after the correction they didn't need the paperwork... When I asked to verify the amount it had gone up to $420 and something.... So during the whole process the price went up about $200!!?? I complained about the differences and the gentleman wasn't sure why there was a difference.... He did "me a favor" and got the price down to $320ish... I know folks are out to make as much money as they possibly can... I'm a disabled veteran and on a limited income and don't care to haggle for a better price. The Nissan I rented was wonderful. Got great gas mileage. Even smelled new with 24,000 miles! I made sure and took care of the car when I had it, and even put premium gas in it while I had it. Returning it this morning was very simple and easy...
