-
May 2019 by Heather J.
Poor customer service!!!! Rude teller. I was making a deposit. Searching for a new bank that appreciates my business.
-
September 2016 by Michael Raines
I have used First Citizens for many years and I am very satisfied with the customer service they provide. If I need a loan they are always very helpful and I have numerous account with this bank. I switched to First Citizens after a bad experience with another bank and I am very happy I did. Thank you for the excellent service.
-
December 2015 by LAURA Alvarez
There is no ATM even though they listed themselves on Google as having one.
-
September 2015 by Oliver Moore
I moved to New Bern from Florida and walked into the First Citizens Bank without any introduction. I chose First Citizens because it had been top rated by Forbes Magazine. Having banked my professional life at giant Citibank I was pleasantly surprised at the warm welcome I received. From opening checking accounts to arranging home financing, the process could not have been more efficient. Everyone I dealt with could not have been friendlier. Learning that I was an avid boater, my mortgage specialist even went to the trouble to introduce me to the regional vice president who shares my love of the water and things that float on it. Bottom line: a fabulous bank! Oliver Moore
