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April 2023 by Gina P.
I absolutely love this pharmacy! The staff is very friendly and the pharmacist is always helpful and accommodating. When you walk in you feel as though everyone is one big family. I wouldn't go anywhere else !
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March 2023 by Steve Guthrie
The nurse at hospital calls the pharmacist and pharmacist said "I was cursing and there were customers in the store this morning"(both lies).ok now if I did say a curse word I don't remember saying a curse word,now on the other hand this was about the 20th time in the past 2 years that I was told a prescription would be ready and I go in there to get it and they say I can't get it untill the 1st of March, 2-3 days later because of insurance.i am done with this place.the insurance is trying to close you down.goood luck!
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December 2022 by Linwood Dabney
I have done business with them for over 10 years and they are much more enjoyable than any other pharmacy that we have tried. I enjoy the personal service that they provide.
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November 2022 by william howard
Trent East Pharmacy has been my pharmacy choice for close to 20 years now. Excellent caring staff always willing to help and they know you by name. Highly recommended to anyone living in or around the New Bern area.
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August 2022 by MassholeMama4Life
The absolute best experience I've ever had with a pharmacy. The pharmacist Nathan is so knowledgeable and so very kind! The bad reviews I'm seeing must of been bad customers, because every person working there is really the best you could ask for!
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October 2021 by James Ferebee
Great service and friendly staff!!!!
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May 2021 by John Janerico
I have done business with Trent East Pharmacy for over five years. I have tried other pharmacies in our area for assorted reasons but I found myself returning to Trent East. I have always been greeted with courtesy, compassion and respect. When there was a question, no matter how insignificant, it was answered in full and respectfully.On one occasion they did not have a particular medicine on hand, but they took the time and located it for me while I was there. Their staff always has a kind word to say and my wife and I are treated like family.I would recommend Trent East Pharmacy to anyone who needs either prescription or over the counter drugs as well as other supplies. The staff is not only knowledgeable but they are helpful with their recommendations without pressure.
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May 2021 by Crystal Hill
Friendly Staff
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January 2021 by Hailey L.
I absolutely love this pharmacy they are very attentive and so family like I get all of my medication sent here and drive out of my way to go here. The pharmacist takes time to answer all your questions and makes sure you feel comfortable. very clean kept inside and always has the supplies I need when I need them.
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December 2020 by It's Time
How I wish I had looked up this place before trying to give them my business. The head of this pharmacy is the most obnoxious man I have met in quite some time and that is saying something because I have lived in New York City and Beijing, China. Under no circumstances should anyone running a business not understand the use of the phrases, "I am sorry for that," or possible, "I apologize for the misunderstanding." Those are useful terms for when things get out of hand and are preferred to bad attitudes, rude retorts, threats and insults. No one is perfect and tempers can flare at times, but do your best to fix things and not aggravate them! It astounds me that in the information age any business owner would try harder at making things wrong than in making them right. The internet is now littered with bad reviews for this place and I can see why. I lived it.These comments are reserved for the man with the glasses and not his staff. Those poor buggers must go home crying.
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November 2020 by Tayla v
Would have been nice if they let me know this morning when I called that they would be closing 30 min early!!!! I drove 40 min away to get my boyfriends blood pressure medication! as I was pulling up they were all walking out the door at 6:32!! I called for a reason to make sure I could get there in time!!! Not even right!!!!! if they would have told me they wanted to close early I could have planned it and left work earlier than I did and not have wasted my time driving 40 min There and 40 min back!!!!!!!!!! All also the man was very very rude when I asked him if they were closing. I will be going somewhere else from now on.
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November 2020 by Tighter W.
I was in the store today and a direct witness of Matt's experience. I have iron clad proof in video on my phone of this pharmacist acting like a complete tyrant. I can not understand how this individual still has a job. I will never spend another dollar in this establishment as long as the pharmacist still has his job.
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November 2020 by Matt S.
What a monster. That's what one thinks of when one thinks of the head pharmacist at this so called establishment. How I wish I had looked on Google and Yelp before trying to give them my business because I would have spotted all of the 1-star reviews, most of them singling out the male pharmacist with glasses, one of the rudest, most egotistical, unprofessional trouble makers you are ever to encounter. In earlier times he would be challenged to a duel for his egregious behavior. Instead he stands behind his counter and yells at customers! He snaps at them, "I don't care about bad reviews." And he is racking up plenty of those bad reviews as a direct result of his insolent and impudent behavior. Do you ever watch videos on youtube where a police officer deliberately escalates a situation, doing everything in his power to create anger and cause a problem? That's what you will experience at Trent East Pharmacy. Don't take my word for it. Look up all of the negative reviews. The owner of this establishment is the obnoxious "Karen" of pharmacists. Understand this; all he had to do to calm everything down was be nice and say, "Look, I am sorry for the misunderstanding." THAT'S IT! That is ALL he had to do, but instead he chose to be arrogant and push a customer to the absolute breaking point. He chose to push a customer so far that he threw up his hands and said, "I'd rather go back to Wal-Mart than deal with you!" I cannot stand going to the mad house of Wal-Mart, but I can say this about their pharmacy: the staff are exceptionally professional and never rude. Never, ever.
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August 2020 by Tayla Villano
Would have been nice if they let me know this morning when I called that they would be closing 30 min early!!!! I drove 40 min away to get my boyfriends blood pressure medication! as I was pulling up they were all walking out the door at 6:32!! I called for a reason to make sure I could get there in time!!! Not even right!!!!! if they would have told me they wanted to close early I could have planned it and left work earlier than I did and not have wasted my time driving 40 min There and 40 min back!!!!!!!!!! All also the man was very very rude when I asked him if they were closing. I will be going somewhere else from now on.
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April 2020 by Dorothy Godette
The most personable professional folks I've met in a long time.
