“Thank you young lady for helping me my phone was not working for a couple days I went in there and young lady help me I had it on do not disturb but she was so nice explaining and showed me how to remove it if it ever happens again thank you for the patience”
“Quinn (who typically works at the New Bern branch) was at the Morehead City branch the other day. This associate was so helpful, engaging, and patient as he helped me trouble shoot my broken phone and when advising me to transition to a new phone.”
“My husband and I were having some issues with an account and between two separate visits Julius was absolutely fantastic. Truly some of the best customer service we have ever experienced! Super patient and knowledgeable, wanted to reach a resolution for us and personally cared! He deserves so much credit for his amazing customer service skills!”
“Thomas resolved our Issue with the phone/ internet !!!. He worked very diligently to get us back up and running. He was determined to find out what’s been causing the problem .
He kept troubleshooting until he found it.too!
I wish there were more technicians as dedicated as he.
Job well done Mr.T !!!
Keep up the good work !!!
The Richards”