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February 2023 by Fanecia Campbell-Daye
I did come into the mall and browsed Rue 21. I love their store, but I could not find anything that particular day. I will be back to visit very soon.
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September 2022 by Fanecia Daye
I did come into the mall and browsed Rue 21. I love their store, but I could not find anything that particular day. I will be back to visit very soon.
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February 2022 by Susan Hoke
AMAZING. And that is all folks
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February 2022 by Bre Beaty
The young woman at the register was far too aggressive for me. I was shopping for my daughter when an associate approached me asking if I needed any help. I explained that my daughter seemed to transition into a darker clothing style and that was what I was looking for. She begins to show me a few items, none of which are for a preteen. I simply tell her I am particular and I appreciate her help, I got it. I pick out a couple items and sure enough she comes right back. At this point I can only assume she is under the impression I am going to steal or she really interested in making a sale. She begins to show me "dark clothing" that was nowhere near age appropriate in my opinion. I said something along the lines of "Oh, that's cute but that's not something my daughter would wear." I went on the other side of the store at which point she comes over and starts picking items off the shelf and handing them to me. At this point, I am annoyed. I told her I'm okay to look alone. I ended up with 4 different items that I did not want because she was at this point shopping for me. I had to put everything on the counter because I had way too many things in my hand. I told the cashier that I would just go home and bring my daughter back to pick the items out herself. Afterwards I just walked out, and have had no desire to go back since. That was beyond uncomfortable.
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September 2021 by Kaylee R.
i was in the store with my friend and one of the workers was being very rude. she was eyeing me and my friends down and was following us around the store. she made a rude comment to me and my friends. i didn't see her name but she was very rude. we also had another incident with another worker. i was talking to my friend and called her a nickname i had for her. the nickname is kind of weird and the worker must have thought i was talking to her sand said "i have a name you know" in a rude voice. i told her i wasn't talking to her and she rolled her eyes and gave me a mean look.
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July 2021 by GO AWAY
A while back I came here and one of the staff members had made the most unnecessary comment I think I’ve ever heard about what size section I should be shopping in. I refused to come back for a long time but recently decided to give it another try….I regret it. The current staff were standing together loudly discussing another staff members personal life while she presumably wasn’t there. I left so quickly. They never greeted me, never asked if I needed help with anything….it was genuinely such an awkward atmosphere for a customer to be in.
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July 2021 by Jane Gibbs
Love this place very large selection of clothing. And very good prices.
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February 2021 by Angel Vance
Drove over here from Jacksonville because they had a shirt I wanted available for pickup at this location. I decided to wait until I got there to place the order to see if they had some other sales at this location since I was driving an hour away. There were not, however the shirt was marked up a 6$ difference. So I kindly asked the girl if she could match the price so I wouldn't have to go through the app or if she could check for me and was very rude and told me to order through the app. So I walked out of the store and sat In front of it and ordered the one shirt through the app. With NO ONE in the store she stared at me in front of the store and sat on her phone for the next 40 minutes or so doing NOTHING. We had already walked all the way through the mall twice so we decided to walk around and look through the store and maybe find something else to purchase in the store. As we were looking through the sweat pants another very tall, bulky blonde woman with no mask on came up to me and began to very aggressively lecture me that I couldn't come into the store to pick up my order for another 2 hours after I placed the order. Which she obviously knew who I was, I was the only one in the store. She didn't ask me my name before hand. She just walked up and began berating me for literally walking into the store to look around while I waited. I don't know why you ladies are so angry that you had to put a shirt in a bag, but you're definitely in the wrong business. Funny when I walked into the store you ladies got off your phones and pulled up my order. Needless to say I will never return to this location. This was at 2:23 pm, Monday, the 25th of January 2021.
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January 2021 by Clay Jensen
Hello, I was in your store a week or so back and I wanted to share my experience. I was sent out to pick up some clothes for my daughters upcoming birthday and let me tell you, being her father, I was lost. Until the store manager, Morgan, swooped in to assist! She practically held my hand (while maintaining 6ft of distance ?) and helped me pick out outfits for my daughter, all while helping me get the best deals in the store! While she cashed me out, she told me about their Perfumes and suggested a few to me and I ended up buying one not only for my daughter, but I even treated myself to one too! On top of the great service Morgan provided, my daughter loved everything she picked out! We will definitely be returning to this location!
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December 2020 by Raine Hunter
So close to Christmas great attitude and very helpful too!
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August 2020 by Maurielle C
They have both women and men’s clothing. Their style isn’t my personal favorite. But they have some pieces that can help you create an outfit with other pieces of clothing you already own. The employee was nice enough but didn’t say much. The prices are mediocre. With the quality of the clothing, the price could probably be more inexpensive but it will do.
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March 2020 by Lance Love
This store is pretty cool. They have men's and women's clothing and if you need to buy someone a gift that is really cool then I suggest doing it here. Perfume, cologne, hats, shoes and everything you could want for clothes. Very cool store. Not too trendy, not all big brand name items, just a simple chain store with items that are functional and still fashionable.
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November 2019 by Sharon Wellmaker
Disappointed
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April 2019 by Britney_Brianne Smule
They have great clothes in high fashion, and decent priced, quality clothing. The only major setback is that they mainly, (almost solely), cater to thinner people like maybe size 00 to 4. Beyond that, it's a bit more difficult to find clothing that fits properly, despite what the tag may say
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February 2019 by Kayla Taylor
Great prices!