The UPS Store in New Bern is locally owned and operated, offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Reviews consistently highlight the professional, proficient, and absolutely awesome staff who provide top-notch customer service. Customers find the people to be the nicest, friendly, courteous, amazing, positive, and helpful, always happy to assist with tasks like Amazon returns, faxing documents, and preparing packages—even for other carriers. Many have had good experiences over years of use, appreciating the reliable help. Some note the hours can be hard during the week, but overall it is a pleasure to visit.
Yesterday I brought in some dishes I needed packed and shipped. James waited on me and did a great job. He also did an Amazon return. It was quick and he gave me my shipping options clearly.
May 2026
James was very helpful and pleasant. Helped me get my extra heavy package out car and into store! I do like this store.
April 2026
Our experience was great! James was amazing and super helpful with our Amazon return shipment (:
