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March 2024 by Peri Winklz
Trey the service manager went above and beyond for my inspection. He and the other team members seem real helpful to each other, too.
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March 2024 by Debra Collymore
Quick service ,knowledgeable staff will return
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March 2024 by JCA Insurance Planners
Danny and the team are always pleasant and take great care of my car.
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February 2024 by John
First I called Valvoline on glenburnie to ask about an oil change and inspection. The guy who answered was the inspection tech and specifically stated i can come there and get the inspection at that moment without issue. I went to this valvoline though because they were closer and I called the wrong one.When i arrive the guy says no body can do inspections because the whole system is down to Raleigh. When i explained that 10 minutes prior i was told by the other store they could do it he insisted no one could do them. So i left… then went to another business entirely and got my oil change and the inspection less than 20 minutes later.I won’t come back to this store. I also notice that there is a review with the EXACT same story from a month ago…. It sounds like someone just doesn’t want to do inspections to me….You would think with me being the only car there they would want the business, but oh well.
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January 2024 by Jordan Sutton
Trey and the team are excellent, they looked out for me appreciate them
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December 2023 by william howard
New management team at the MLKB store and they are doing great. Knowledgeable Service Technicians. Also, Valvoline Oil and filters used so you get what you payed for!
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December 2023 by Jeff Fleming
Adequate place for changing oil and servicing automobiles. Unfortunately the prices are getting extremely expensive. Locally, I pay $65.00 for synthetic oil and tire rotation. The only reason I use their services is for convenience.
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December 2023 by Helen Bryant
Inspection lift was down on glenburnie told to come to the M.L.K. location. Called before arrival to confirm inspections could be done. Arrived at the location said the computers were down and couldn’t provide service and that I didn’t phone this location. Wasted gas and no services could be provided.
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November 2023 by Jill Griffin
Great staff. Great service. Highly recommend. Restaurants and grocery a short walk.
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October 2023 by Roxie Ann
Be sure you verify they did all the things that come with the oil change and verify all services on your receipt too. They charged me extra and tried to send me out without providing the full service stated on THEIR website, then I was told I would be charged if I asked for an update copy of my receipt verifying what all they did and/or didn't do. Great prices though, could be better as long as they do what they offer without customers having to ask step by step.
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September 2023 by Rebecca Mansfield
They were very quick and took care of everything I needed. Didn’t try to upcharge me on anything like other places
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September 2023 by Connie Getsinger
Went to the MLK location in new bern twice. The first time they used the wrong oil. The second I had my tires rotated and balanced and had to put air in them 2 weeks later, because they never balanced them. But they charged me for the service. They also said my cabin filter was dirty. It was new, and was charcoal based, it said dark anyway. Bad business!!!Services: Air & cabin filter replacement
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August 2023 by Ba H
I get my oil changed here pretty much exclusively. Fast and convenient. However the last oil change I had I noticed the female tech taking her phone flashlight and repeatedly looking down in my engine . I wondered why but no one said anything was amiss so I didn’t think more of it. A couple of days ago my neighbor was checking my brake fluid and found that the cap to my coolant reservoir tank was missing. I have never had one pop off ever in my lifetime. If it did happen here the worst part is I was not told about it and would not have known had my neighbor not opened my hood. Not good.
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August 2023 by Jessica Johnson
Teagan & Anthony were so awesome.. fast.. and kind! They made what's typically a very stressful experience with my autistic daughter, quick and painless! Highly recommend!
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July 2023 by John P.
A waste of time. First car in waited 15 minutes still no work being done. Left. Not going back here