This Verizon store provides an exceptional in-person wireless experience for upgrades, new phones, and plan changes. The consultants are described as awesome, helpful, and professional, going above and beyond to assist customers. They offer great discounts and advice, securing the best possible deals. Staff are patient and maintain an upbeat attitude, making processes quick, smooth, and enjoyable. They help set up new phones and transfer data in a matter of minutes, allowing customers to be in and out efficiently. The service receives high recommendations for being wonderful, top-notch, and excellent, encouraging return business. The location also offers wireless accessories, exclusive services, and the latest promotions.
Ask for Emilie. I WAS PERFECTLY satisfied today and service was genuine and professional.
May 2024
Wonderful customer service received from Charlie this morning at New Bern Verizon wireless! Assisted in getting a new phone for my Mom… made it so easy! Transferred over everything from old phone in matter of minutes. Would recommend highly!!
April 2024
Excellent customer service!!! I had Brandon H. And he was awesome and very professional. He fixed my phone and we were in and out in less than 15 mins. Thanks for all your help and the smiles. Keep up the great work.
