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September 2023 by Will Monroe
Can I give a zero star. Understaffed and impossible to get service. The owners should be shamed.Do better.This place is horrible. Please fix it. This establishment should be ashamed. Waited 30 minutes on the phone before I was disconnected. Went in person, was told 25 minutes later, wrnt bacl, not ready, told to get inline again, and that was behind 5 people, 2 hours later, I am still waiting for a simple prescription.0/5 stars.
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May 2023 by Lisa Fay Zemelman
I don't know why I keep sending prescriptions here. They take hours and hours to fill, even for post-surgery and urgent care prescriptions. I just sat on hold for 1 hour and 10 minutes to try and talk to the pharmacist, and it finally hung up on me before I could speak with anyone.
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April 2023 by Sonya “Soddasweet” Moore
Don't go here for no medication. You would be dead depending on this place. When you call to ask questions, you are talking to a automated computer system that can't answer your questions and the system put you on hold for hours and don't no human employee answer.I never seen a pharmacy like this one in my whole entire life. The store is great for shopping except for the expensive prices on everything but the pharmacy department needs to be closed down. Go to CVS. They are the best.
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March 2023 by Devin M
- stars should be an option. If your understaffed then they need to hire another person. If it's just lazy then they need to fire and hire....it's very simple. The only way you will get your prescription is if you go in the morning and remind them to fill it....then you come back in the afternoon to pick it up. If you need your medication in an hour or 2 then your out of luck at this pharmacy. I will be taking my business elsewhere even if I have to pay more for my medication. Horrible is an understatement.
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February 2023 by Taylor Rockett
There ain’t NO way I was just on hold for 2 1/2 hours and y’all hung up on me at 6:05 ???
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February 2023 by Angie Hanlon
absolute nightmare, this pharmacy is awful. prescriptions take hours to days to be filled. drive thru is never open, inside lines are always long
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December 2022 by Deac
God awful pharmacy. You will wait for 45 minutes in a 3 person line for them to tell you the prescription you called in 10 hours prior is not ready yet, that it will take another 45 minutes to fill, and to come back later to wait in another 45 minute line. Staff are rude and do not care about your time. The drive through window will be open for 1 out of 20 of your visits. Literally anywhere else in town is better than this place.
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December 2022 by Vicki Pfeifer
After my experience with This Walgreens, on Nuese Blvd in New Bern, I will not go back. I am sorry for all the other bad experiences I read. This is why they are going out of business in US. All I can say is go to them at MLK/S Glenburnie Rd Walgreens, CVS, or Realo, family owned. They should of never reopened a Walgreens just across the street from the one that shut down.
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December 2022 by Dan Smith
Don't bother to call its a waste of time. On hold for an hour and never spoke to a human!
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November 2022 by Alexis Gordon
Horrible service and super under staffed. My husband needed medication, we came through the drive through which had an "understaffed, drive through closed" sign on the window. We went in and waited over an hour to even speak to someone about picking meds up. There was a steady line of 20+ people the entire time. They need to go back to the number system or something so at least they can go back and sit in their car while waiting a whole hour.
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November 2022 by Shelby Gordon
Imagine having to wait over an HOUR in line to get muscle relaxers to help me after my wreck.
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September 2022 by Jessica Sterling
Was on hold for over an hour and someone finally answered…. Then hung up… second time this has happened to me. Also, you can never get your prescriptions without a headache. Bonnie is the only reason I still go here.
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August 2022 by Brad Hicks
Phone lines to the pharmacy admittedly do not work. Trying to get a prescription filled here is an act of Congress. Just save yourself the trouble and go ahead and die of a heart attack because it’s easier than getting your blood pressure medicine. The pharmacists are rude hateful condescending and they just hang up on you after you’ve been on hold for 45 minutes. A bunch of jerks and that is putting it nicely
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June 2022 by Bethany Macdougall
Worst pharmacy EVER! Not only are the unprofessional, they discriminate. Its happened SEVERAL times to several people I know personally and myself
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January 2022 by Sherry Pond
My son just had surgery out of town. I use Walgreens for my other child, my husband and my prescriptions so after a long drive back from Greenville we stopped at the Walgreens to get my son's prescriptions filled. I was told it would be a 30 minute wait. I understand things come up and I may have to wait longer then expected but WBEN we went through the drive thru at 30 minutes and asked for his prescriptions, she said the pharmacist is checking it now and to please give them 5 more minutes and asked us to circle around the building and come back. So to five them a few more minutes, I parked in a parking spot and listened to 3 songs , then proceeded back to the drive thru. When we got back to the drive thru window the same lady that had been dealing with us just rolled her eyes, didn't say 1 word to us and walked away. We waited about 5 minutes and finally another person comes to the window and begins lecturing us that they have multiple prescriptions that had to be filled for other people and that we weren't the only customers that needed help. I said I'm just following the directions the other lady told me to do. Them I was told to drive around the building AGAIN! Now at this time my son is in a lot of pain. I circle back around the building and again went to the drive thru. Then they tell me they will not filling my son's prescriptions because the prescriptions are from out if town. I explained to h we her that my son just had surgery out of town. Then after ALL that time wasted thry handed me baxk the prescriptions and told us to find somewhere else to fill them at. I said may I ask why you won't fill them , the response I got was be a use they don't feel comfortable filling it. WOW!!! So needless to say I will never go back to another Walgreens EVER!! My son was discriminated against because one of prescriptions was for pain meds and they didn't like that! Well I'm sorry MY SON JUST HAD MAJOR SURGERY!