O'Reilly Auto Parts store #6542 in Newland, North Carolina, is a friendly and helpful local business offering a wide range of auto parts, tools, and accessories. The store provides free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and make custom hydraulic hoses. Customers can take advantage of the free Loaner Tool program with a refundable deposit for tools not on hand. Staff members are known for their friendly and dedicated customer service. Customers praise the employees for going above and beyond to help, such as tightening loose bolts for free and searching for hard-to-find parts. The team is attentive, greeting customers with smiles and ensuring they find what they need. One customer appreciated how the staff helped their son's car after a breakdown, providing assistance and comfort. Overall, the store is well-stocked, clean, and offers a positive shopping experience. With a focus on customer service and quality products, O'Reilly Auto Parts in Newland is a reliable choice for auto parts and assistance.
Amazing!! We were stuck on the side of the road. The staff was very patient on the phone to help us find the right part. Then were very accommodating without arrangements to have the part brought to us. Y'all made a potentially bad day not so bad.
September 2025
Very great service and they will help you with your needs and I we'll always shop there
May 2025
Online order, ready to go. Excellent customer service and good choice products here.
