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October 2023 by Holland Topolski
I used their outdoor equipment ( trash can and pay vacuum ), and the area was clean for that type of service. Normally, on the vacuum system, it tells you how much or how many quarters. Well, this one didn't, or it rubbed off over time. I had to experiment with my quarters until it came alive. It has *outside* quite a lot of room between vacuums for parking and for cleaning your vehicle.
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October 2023 by Leah Bolen
Had troubles with the vacuums but employee was more than kind helping me.
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October 2023 by Leanna C.
Your Newport location has failed me miserably. My $200 UGG blanket (a Christmas gift from two of my children) was washed, rather than dry cleaned as requested. I paid for the service, only to open the bag and find my (still wet) blanket ruined. The blanket was "kept to show the owner the damage" with the promise I would be contacted. I never was contacted. More than a month, 4 in-person visits & 7 phone calls later, I still do not have my property, compensation nor a replacement blanket as promised. I've been promised on 3 separate occasions that an owner would contact me. That hasn't happened either. I'm given a different excuse EVERY time. Most recently, I was told the whereabouts of the blanket are unknown. I'm not a litigious person. But now, it's the principle of it. GIVE ME MY PROPERTY BACK! It has emotional value. It has monetary value. I have paid for a service that was not rendered. GIVE ME MY PROPERTY BACK!
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September 2023 by Bellthang 2047
Vacuum machine in car wash doesn't suck up anything. Not even paper. No one around either. Don't know anything about the laundromat. On to Morehead City to wash and vacuum my car.
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September 2023 by Andrew Willis
There is something nostalgic about the laundry mat. I think this goes for anyone and everyone really. Unless you grew up an "up town girl" or a "sunny side Sam".You go in and no matter where you are at the sounds and drinks are familiar. The smell and vending machines. All of it triggers those memories of being with your parental unit at the mat doing your clothes.I had to trek with garbage bags full of clothes to be washed. It was wonderful. I looked forward to laundry day none the less.The people who would be in there were also just as intriguing. They ranged from 20 to 90 in years old and were weird and intriguing. They could be anyone and do anything for all you knew. The burly surly looking biker turns out to be a school teacher, no joke he really was lol.I miss those days and that time. This laundry mat doesn't just bring that back. So come and be reminded. Take a trip back to when you were little and possibilities still existed, cause they do. You have just forgotten how to see them. Remind yourself.
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September 2023 by Ervin Jones
Probably the worst I've seen. I'm in it right now and it's not washing my car. $16 again for nothing. They said they would call me the last time this happened, but nope, no call. I keep giving them the benefit of the doubt but this is the 5th time this has happened.
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June 2023 by Boring Fisherman
It's okay. I use the coin op laundry there. There is also a car wash and vacuum outside. There is a drink and candy machine as well as a couple arcade games inside as well.
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May 2023 by Mike
To start most if the machines are out of order .Next there is a guy that works there cleaning up wears glasses he never has to clean until it's right under your feet even sweeping under your feet that could be done after customer is done .next I was in the lady's room he saw me go in the woman sitting by the door saw me go in and yet he knocks on the door I said please wait one min and he proceeds to go around and unlock the door inside I was on the toliet very embarrassing. I THOUGH it was a one time thing I been there 2 other times now each time when I went to rest room he came and knocked this last time today he had just come on duty and a woman outside the door told him she saw someone go in there and he still knocked on the door so I rushed fearing he might come open the other one.I caint go to the rest room safely there .
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April 2023 by Lazaro Perez
Came because they were the only ones around that open at 7am was trying to get clothes washed before work this morning WELL at 7:30 no-one still hadn’t showed up to open so needless to say I left and drove to Havelock to The Wash House.. Apparently they don’t open at 7am or maybe they need to find employees that can get there on time!
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April 2023 by Jacqueline S.
Once again here it is 7:27am on a Monday morning and people have been here waiting in parking lot. And the place is closed. It is every Monday. This is ridiculous. You need to find staff that want to work and not just a paycheck!
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April 2023 by Jacqueline Sanders
On Mondays they always open late when the lady opens. It's usually around 7:15/7:20. And the bathrooms are nasty!
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March 2023 by David Knopf
Hand wash bay not working properly.Bay was not marked closed . Gentleman at laundromat was very helpful.
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March 2023 by Brandon Pratt
Always something wrong with the wash, manual or otherwise. Eats money for no time, auto was misses huge parts of my very square pick up truck. Just ride to morehead for a real car wash at the Wash Factory.
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March 2023 by Kayak Girl1
I went to this place not bad pretty clean inside, saw a employee peeing outside on building ??, don't know why there is a bathroom inside for men and women.
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February 2023 by Beth Spence
One terrible experience after another! Clothes starched so stiff they could stand alone when you clearly ask for light starch!Doors locked when should be open. Rude to you if you try to use drive thru.Many, many times I have to go to the laundry mat side to find someone to pick up or drop off my cleaning.I will not be back! Would give no stars if it would let me.
