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March 2024 by Todd Foster
So was having a terrible day from just leaving the tax office and had an appointment to get my passport and while standing in line heard a gentlemen saying that getting a passport is a nightmare and he had been going back and forth to get additional information. I thought oh no here we go again with another incident to add to my crappy day. Well I checked in with Tracy and she said she had one person in front of me and for me to wait out in the lobby at the round table. Well she made this visit so smooth and my paperwork was correct and she was a pleasure to work with and made my day better with her pleasant attitude and we even laughed a few times. Terrific to deal with.
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February 2024 by Wanda Miller
Clerk very helpful and pleasant
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October 2023 by matuska T
All the staff have been great. I get a lot of mail there, packages from other carriers with no problems.
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October 2023 by Sasha Fierce
They never deliver my mail and use every excuse as to why. Laziest mail carriers. I’ve had more mail go missing with this post office then anywhere I’ve lived. Don’t try to call. They are a joke and don’t answer the phone.
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August 2023 by Matt Hooper
You have a better chance of getting a selfie with 'Sasquatch' than getting one of these Newport NC Post Office govt slugs to pick up the phone to answer a simple question. Useless.
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August 2023 by Sharon P Johnson
I sent an Amazon pkg to my Mom, USPS said delivered to mailbox. 48 hours later, still no delivery. Impossible to speak to a person on phone. Horrible service!!!!!!
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June 2023 by Holland Topolski
The front entry fools you slightly before you walk in. Your thinking standard post office kinda small, mostly po. Boxes then go through the door to my surprise (bamm), the place is huge well, just look at the photos. I think it was built this way to give the impression that it goes on and on. The po. boxes have much better and more privacy with this design feature. They also have what looks like a giant posting board area in a half cylinder shaped room. It's one of the coolest designs for a post office I've ever seen. The person who helped me was efficient and fast. The help and po. box area was spotless. I'm pretty sure they have bathrooms. I looked at prices on standard mailing products, normal, which means high. The outside was manicured bushes, grass, and trees looked great. The only thing this place lacked was parking, not the # of spaces, but their size and the way they were oriented.
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April 2023 by Matthew Whaley
By far the best Post Office in the area. Best option around to get your Passport. They are extremely friendly and helpful.
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March 2023 by Terri Kalb
This is my favorite post office! Great customer service every time & staff is always friendly. They’ve always been helpful when I’m not sure what I need to do to ship items.
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January 2023 by Eric Baptiste
It's a US post office. You can mail items. Purchase stamps, shipping boxes, tape, address labels , PO Boxes ,ETC. Staff are professional, friendly and helpful.
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January 2023 by D R
I had my passport renewed this past week. Kelly was beyond helpful and she had a wonderful personality to go with her professionalism. The other young lady was also very helpful in addressing my needs prior to Kelly coming out to assist with my appointment. It's nice to deal with good people! Thanks ladies!
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December 2022 by Naomi Clark
Customer service continues to be outstanding. Staff exceedingly helpful even when times are hectic. I am one of this establishment's biggest fans.
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June 2022 by Max Gladstone
I had my passport renewed this past week. Kelly was beyond helpful and she had a wonderful personality to go with her professionalism. The other young lady was also very helpful in addressing my needs prior to Kelly coming out to assist with my appointment. It's nice to deal with good people! Thanks ladies!
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May 2022 by Dave Beachday
I had my passport renewed this past week. Kelly was beyond helpful and she had a wonderful personality to go with her professionalism. The other young lady was also very helpful in addressing my needs prior to Kelly coming out to assist with my appointment. It's nice to deal with good people! Thanks ladies!
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May 2022 by Erica Rogers
Scheduled an appointment for our infant to get a passport. We were there 10 minutes before our appointment and waited in line behind 5 people in the lobby to let them know we were there. The lady handling the front checked us in and apparently marked us late. Waited another 20 minutes for Kelly to roll out of the back office with a condescending attitude to tell us to reschedule because we were late. We weren't late Kelly was too lazy to come out of the back office to take care of her job. Don't waste your time dealing with these people. What a disgrace. Kelly - have some respect and do your job.
