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August 2023 by Liza Shaw
This company moved our entire 4200 ft² house back in December. It was very unorganized chaos and they did not inventory any of our belongings. In moves past we have had the moving company list every item that was put into a box, on the outside of the box. And label the box with the name of the room that he came out of. This made it so that we could very easily know where something was being stored by looking at the outside of the box.They also damaged some of our items. Two bicycles were completely torqued the wrong way and had to be repaired by A bike shop. They did pay for these damages, so that was good. It's just that the guy who was packing those bikes was so careless. I actually heard him say I'm going to do whatever I have to do to get this to fit and then I watched him torque the handlebars in a really rough way.We had all of our belongings delivered to our storage areas and it is all shoved in in such a disorganized fashion, there is no way for us to make sense out of anything. Most of the boxes just have the names of the room that the items were taken out of. There is no list of any of the belongings that are inside, whether written outside of the box or just a separate piece of paper that someone could give to us. So we have no idea where anything is. We had items that we had told them we needed to be available in the fall, and asked them to put them towards the outside of the storage area so that we could get to it for my son who is going back to college and needs his furniture and apartment supplies. We can't find any of it. So now I have to go out and spend a ton of money to replace it all because there's no way to find any of it. Literally everything of ours is shoved so deeply into these storage areas that there won't be any way to find any of it. We would have to rent a third unit just to have space to go through each box. We were very disappointed. I still am. Everyday I turn to my husband and say I wish we could find XYZ, but it's in the storage unit and who knows where.Without having a inventory list of everything they packed, how can we know, now over 6 months later, whether they delivered everything or not? How do we know if something got damaged when we have no way to be able to find any of it to check?
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June 2023 by Tammy Henderson
This guy gave me an estimate of $580 to move my 1 bedroom apartment contents a total of 5 miles. The 2 guys that came took multiple smoke breaks and repacked my belongings because they said I didn't pack them well enough. They took their time even though I had someone there to help them. They broke many things, didn't wrap my sofa so it's a filthy mess and broke my 55 inch flat screen smart tv. Then charged me $1087.They wanted to just offer me $200 to replace my tv and that's all.Denby has been very rude on phone calls and blamed me for everything. They took advantage of a woman alone needing help.If I could give them no stars would be better.BEWARE!!!!
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June 2023 by Kim Medlin
I couldn't ask more from a moving company. They did everything they said they were going to do at the time they said they'd do it. The men were friendly and efficient. The general manager, Roland, went above and beyond to accommodate our schedule. We haven't quite unpacked everything yet, but it looks like this will be the first move we've ever had with zero damage. I highly recommend this company!!!
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June 2023 by Eric Viles
The company sent two men with a truck they rented from Budget; a mid-sized truck that would not hold all of my things. The two men moved it to the Eastern part on NC, then told me I would have to pay the same amount again to get the rest moved. They basically held me hostage. I was told that everything that was unassembled in Hickory would be reassembled in Jacksonville. It wasn’t. My Bowflex machine is in two parts, my electric bed doesn’t work, my dryer was not connected due to a plug issue, etc. Now, most of belongings are clothes and books and they are fine. The move, while being expensive, was on time, though much of the stuff was placed in my car! I would not recommend these people!
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June 2023 by t hamilton Ward
Trey was helpful. Crew was prompt. Got everything done Would highly recommend
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March 2023 by David Buchanan
We used this company to move across the state. We were on a tight time schedule, and they could meet our schedule needs. We purchased the optional full coverage insurance and several items were damaged and a Gucci purse disappeared. They then wanted to negotiate and not pay for the items. Since we are miles away, we accepted minimal payment and moved on (just slightly more than the additional premium we paid for full coverage insurance). They failed to unpack a large desk loaded with heavy books and papers, shipped it on end, and destroyed it but refused to pay for it. They denied the purse even though we had pictures of it in the closet prior to them packing. They broke pictures, house fans, damaged a refrigerator, etc. I would never use this company again. We bought the workers lunch every day and tipped well each day. They threw chicken bones in our lawn and left. Very unprofessional group.
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March 2023 by Carol Canipe
Seth and Buddy are the hardest working duo we have ever seen, the “Dynamic Duo” were extremely respectful of the time, us and our possessions! You can’t get any better than these guys and this company, very pleased with the results!!!
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February 2023 by Copier Tech
Couldn't be happier with selecting Affordable Moving and Storage! Tony, Ken, Seth, Billy & Buddy did a fantastic job in moving our office from one location to another. They packed up the truck and had us unloaded, new office spaces set up and ready to go in about an hour. I would HIGHLY recommend these folks! Excellent Job!
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January 2023 by Jeremy Sossamon
Great team assisted with my move at the Best price. Punctual, Respectful, Professional and Great Communication.Will use again
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September 2022 by Alyce Burleson
Professional and courteous! These guys rocked it out! Unloaded a 26ft moving van in no time flat. Would highly recommend for your moving needs!
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May 2022 by Mike Butler
From quote to pick up, then transporting and delivery, these people are courteous, professional, and fast. Special kudos to Trey Gilbert, Roland Harris, Ken, TC, Seth. The men who actually did the move were Ken, TC, and Seth and pride themselves as professionals. They made the experience enjoyable. I wholeheartedly recommend them. Mike Butler
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February 2022 by Khari Bryant
This was the best moving experience I ever had! Justin, Seth, Kenny, and Cloudy were awesome! They arrived on time, took great care of my furniture, and got the job done so much quicker than I thought they would. They were attentive and helped me set up my furniture in the new house. It snowed the day before they came and I was nervous about the ice. They covered up the ice and made sure no mud/water was tracked into my home. Thank you guys for working so hard and efficiently! I hope I never have to move again but if I do I know exactly who to call!
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January 2022 by Alisha Hedrick
Amazingly fast and reliable every single time...and not to mention better priced than any local moving company within miles
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October 2021 by Sandy Hughes
We used this service in September. Trey came to our home and gave us an estimate. We found we needed more...such as another truck the next day and help packing. They did it all. And in an orderly manner. These young men are amazing. The final price was only slightly above estimate even with all the extra things we needed. I highly recommend this company. Five stars!
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October 2021 by Ian Davis
Excellent service! Spoke with Denby who gave me my quote that was spot on and the guys moving our furniture were extremely professional and hardworking! Will recommend and use again if I need to!
