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March 2024 by Barbara Gilbert
Great service
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February 2024 by David Isenhour
Always has what I want.
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February 2024 by Cameron Allen
Had a dead lawn mower battery I took in to get tested, the young kid behind the counter groaned when I ask to test. It was bad and only 2 weeks out of warranty. I went next door and bought one from oreillys after that experience. Avoid this store and definitely avoid duralast batteries
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February 2024 by Scott McClellan
Wow!!Where do I begin. After getting fuel at Walmart my car wouldn’t start. I walked from Walmart to your location to purchase a battery. Walk right past the O’rileys. To come to your store. When I can in they were a few people in the back and 2 employees at the batteries talking. I stood at the counter waiting for a few minutes before the phone rang. The one employee got up off the floor and came to the counter asked if I had been helped. I replied no. He then answered the phone. I guess the call was more important than a real customer. In frustration I left and went next door to O’rileys and spent $240 on what I needed and went back and changed my battery.This has to be the worst customer service I have ever had.I will not spend a dime with Autozone again. I will drive as far as I need to get what I want.
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October 2023 by Malee Carswell
I had an awesome experience at The AutoZone located in Newton. Mindy gave me a friendly greeting but Chris was the superstar. I tried replacing my headlight and was not successful. I explained this to Chris and he never once made me feel incompetent but instead his comment were, I respect that you tried. Chris quickly showed me how to replace the bulb and I was able to drive home safely. Thank You Chris!
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September 2023 by Robert Lapp
Customer service was great. The guy working the counter helped me change my headlight bulb without me even asking. Great young man.
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September 2023 by Cam Lewis
Passing through town and my jeep broke down. Needed a new battery. Had to buy a few tools that I didn’t have. Salesman makes mocking statement, “who drives a jeep and doesn’t carry tools?” Here’s your question, “Who sells a battery that doesn’t fit in the vehicle specified?”
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August 2023 by Tha Trucker (Tha trucker)
People know what there talking about very knowledgeable
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July 2023 by Christopher George
When I first walked in Mark C asked how he could help. Instead of me walking around for a half hour…. Or more. Took me right to what I was looking for. Great customer service. Thanks Mark!
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July 2023 by Squirrel
Call ahead to see if part was in stock. They said yes. Went there right away. No part. They did try to find it at other locations and were friendly though.
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May 2023 by Storm N
We had some car troubles on our way to the ashville area, and it was late in the day, but when I called AutoZone, Kevin went above and beyond to help! It was a good experience and great customer service. We are very grateful!
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May 2023 by mike murphy
called for a part 300zx vc gaskets and I couldn't understand whoever answered the phone. He sounded like a trumpet or the teacher on charley brown. I had to ask him to speak up. Very poor telephone service. BTW I run a garage and buy over 150k worth of parts each year and 0 from Autozone!!!!
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May 2023 by Tobie Harris
Went in wanting wiper blades for my SUV I called earlier the lady was very helpful said that they had 3 types to choose from. So I went by after work was greeted when I entered the store. The man asked what I needed I told him he went straight over to the section asked me which one I wanted and I said the best one then he asked if I needed help putting them on and I said yes please he was very kind very professional and quick within minutes I wasOn my way with my brand new wiper blades that fit perfectly and no squeaking. ? Satisfied ?
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January 2023 by James “Prince James” Minton
friendly atmosphere but some of the workers act like they hate their job there but they don't get paid enough
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January 2023 by ALEX Blanco
Terrible service waited for 15 mins and never got greeted or anythingNo one was at the counters i could hear people in the back talking tho ... STAY AWAY
