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March 2023 by Cheryl Wilcox
This branch used to have good customer service but that did not happen today. I waited 30 minutes to talk to a banker about some issues while she took care of 2 others who came in after me?
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March 2023 by cheryl eldridge
This branch used to have good customer service but that did not happen today. I waited 30 minutes to talk to a banker about some issues while she took care of 2 others who came in after me?
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December 2022 by Alan Huffman
Terrible customer service, I used them 20 years ago when it was BB&T. They were awful then and nothing has changed as I opened up a business account because credit union doesn’t have business. They claim no over draft fees but that’s a lie too.
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December 2022 by Tobie Harris
I had to give it a star usually this place is awesome but today I sit in the Drive-Thru for 5 minutes no one acknowledged me I walked in and then they went to the drive-thru got the next available person I'm not happy with this procedure...
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April 2022 by Robin Pettus
I was in the branch today to pickup information on their accounts. I heard one of the customer service representatives, (Natalie) speaking with someone on the phone. After a few minutes into her conversation, she became very rude and hung the phone up. I will not be going back!
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December 2021 by Sue
Half way through my transaction, they told me they just got word her co-worker was not returning from her lunch and she needed to end our transaction and lock the doors in preparation for her coworker's appointments for that afternoon. There was no one else there but me. There was no reason to not complete my transaction first. Unbelievable.
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June 2021 by Al Cane
Welcome to the first century. It would not be a bad idea to post it in Google if you all decide to close the branch to the public out of nowhere.
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November 2020 by Vic L
Excellent! Very helpful and friendly.
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October 2020 by Greg Baldwin
I had a wonderful experience at this branch. I am disabled and they accommodated me throughout. Very personal service.
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January 2020 by Aaron Bedford
If only negative starts were an option. BB&T Bank is HANDS! DOWN! THE WORST FINANCIAL INSTITUTION AROUND. Customer service is inept, and blameless...they deposit a $15K+ check into a complete stranger's account and then have the nerve to get an attitude when they have to get your money back?
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July 2019 by Implications Software
Avoid this branch at all costs! Terrible customer service!
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May 2019 by My Mac Life
Staff is always very helpful...Melissa, Angela, and Deanna are great to work with.
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August 2018 by Stacy Xiong
One of the best BB&Ts I go to. Service is always welcoming and the best, and drive through is fast and easy.
