FedEx Ground
Hours:
1936 Amity St, Newton NC 28658 Hours
About FedEx Ground
FedEx Ground receives mixed reviews regarding package delivery and customer service. Some customers report significant delays, especially after weather events, with packages marked for delivery but repeatedly taken back to the depot. There are serious complaints of packages being scanned by drivers but not delivered, with customers alleging theft and expressing frustration over the difficulty of resolving these issues. The process for reporting missing or stolen items is described as slow and unhelpful, with departments being difficult to contact and supervisors refusing to assist. However, other experiences are positive, with proactive customer service calls ensuring successful delivery. Complaints also include damaged packages and the inconvenience of being required to pick up items rather than having them delivered. Overall, service reliability and customer support appear inconsistent.
Most Recent Reviews
February 2026
Have been promised more than seven (7) times in over two (2) weeks on delivery! Still NO package! To say I am angry is an understatement.
December 2025
I really need a package that was due to be delivered Monday. We had a little snow and the driver took it back to Newton. It was out for delivery all day Tuesday and was taken back. Now there has been no activity in two more days. I NEED MT PACKAGE!
June 2024
worst shipping i have ever dealt with they deliver to wrong address or deliver on wrong day or if they get it right they throw packages anywhere
More Comments(158)
Nearest FedEx Stores
You May Also Like
- Newton, North Carolina
