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November 2023 by Tara B
I would have recommended this business when I moved in. but some 6 years later...it's impossible to find anyone to discuss issues with. no one in sight. no one on site. no return phone calls for messages left. chat tells you that you need a human to cancel and then never replies again...just tells you to wait.you can rent online and never speak to anyone and move in with no problem.when you move out.... expect to be charged for time you aren't using while you wait and wait and wait for them to do their job.Not worth it.
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August 2023 by Ashley Beane
Jacqueline is so nice! She has been extremely helpful in my move they didn’t have a big unit available but gave me two combined small units worked perfect for my move!
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August 2023 by Seana Marcillo
Mary is amazing and helpful. Absolutely love the ease of use of the app for the storage unit. Staff was great at helping us set everything up and getting into our unit. Prices are great and will definitely recommend to others.
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August 2023 by Norm
Jacquelyn is a great manager and looks after the units and keeps you well informed. I've rented here for 10 years!
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July 2023 by Jessica Heavner
Jacquelyn, the sales rep who I had the pleasure of greeting today at Mini Mall Storage... ? She was not only friendly and outgoing, but she was very efficient and thoroughly precise, yet quick at service and helping me save a few bucks. Would recommend this place to anyone!
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July 2023 by Cheryl Sims
I have been customer for several years and have been extremely satisfied with the service and cleanliness of facility. Jacquelyn has gone above and beyond in helping me with suggestions.
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July 2023 by A day in the life of nobody
I purchased 2 auction units from this location and Before I even arrived Jacqueline had everything I needed taken care of,she was VERY helpful in expediting the process,I can only hope the company has or hires more people like her.
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June 2023 by Stacey Stanton
I was a victim of a house fire. I was in need of a storage unit. I stopped by and spoke with the lady in the office Jacquelyn. She was so helpful and kind. She quickly showed me around and we found a unit to fit my needs. She was very knowledgeable and explained everything to me as I’ve never had to have storage before. I couldn’t be more pleased. Great customer service. Thank you Jacquelyn.
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June 2023 by C S
Was looking for a storage unit and the lady in the office Jacquelyn was quick to help me with that. The property is well maintained and she is always glad to help if I have any issues. She’s great.
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June 2023 by Kim Chambers
Mini mall storage located in Newton Nc, is awesome! I had gotten myself into a bind & Jacquelyn DeVos, went above & beyond to help me with the situation! She even went as far as helping me after hours with any questions or any problems I had! I couldn’t be any happier with the service & help she provided & just Mini Mall storage itself! I highly recommend! Thank u!
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June 2023 by Kayla Hunsucker
I had the pleasure of working with a lady named Jacquelyn. She was very professional and friendly. Great customer service!
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May 2023 by Mary Scott
I was happy with my service at Mini Mall. Jacquelyn were very friendly and informative. Jacquelyn showed me the best value unit. She told me all about the features mini mall has to offer leaving my items stored here. I would recommend mini mall to anyone not just a place to store my items but a place where customer service is amazing.
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April 2023 by Demi Andrae
Miss Mary helped me out tremendously. From the second I stepped in she was very welcoming and kind.
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February 2023 by Adrian
Very polite site manager helped me with my gate code and showed me the parking spot where I would be putting my camper and car at fast and easy process.
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February 2023 by Rich
I needed some temporary storage for a few months.Staff got me in the right unit for my needs and was very accommodating.10/10 would store things again
