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November 2023 by Big Whitey
Went inside today to get a shower, i hate paying $17 for a shower so i asked another driver if he had a free one i could get from him. He said sure, he had unlimited showers. The cashier told us it is against Loves policies to do that, they will cancel a driver's account for sharing showers. I have gave other drivers my free showers and vise versa over the years. The cashier apologized, i told her it wasn't her fault, it's corporate GREED. That showed me how much Loves really care about truckers.
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November 2023 by kenneth albertson
Our experience was Horrible! Pulled in with a pickup & trailer around noon and all day was just fine, 1:30 am comes rolling around and we get woke up by a shift manager, banging on our window multiple times, I open the door he repeats himself that we can't park there only truck parking , mind you we r attached to a trailer and I am a Class A Driver! saying we can no longer park there, only for trucks! Been a truck driver for 25 yrs doing a few things different at the moment, we were paying customers, they called the cops, to have us move so we drove around the parking lot to see 3 other pickups & their trailers in truck parking as well . We only got disturbed because another driver who was Bobtail wanted the spot we were in because he couldn't find one, I know that because he waited for us to move. We were spoke to disrespectful, the shift manager is a JOKE and needs to be trained how to handle things on a calmer scale, completely RUDE , and can't not handle himself! We will No Longer use LOVES and will be passing it around THICK!
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November 2023 by Tiberiu Sotak
I usually dont ever write a review, however this is just absolutelly terrible service from Loves Roadside Assitance. Our driver's truck had completelly turned off ( no power at all )and had to call road service and we chose loves. Once the so called mechanic came spent 10 minutes looking around, he stated that he cannot figure out why the truck does not have power. He left and we got billed $500 for nothing. Had to call another road service and found the issue within minutes. I wasnt the one driver the truck but you dont need any mechanical experiece to diagnos the issue we had. See picture below. Loves will never use your roadside assitance services ever again. Get better mechanics, stop ripping off truck driver.
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November 2023 by Albert Gantt (Bigplayerag)
I love Love's!! They have almost everything I need. It's almost like a grocery store. Kinda like a Walmart. And this one has a Hardee's inside of it as well. So that just makes this one even that much better. Great customer service. I come here about once every 3 weeks when I'm in the area.
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November 2023 by Aug Qui
If you get here and it's full head south to the next exit there is a small truckstop with about 20 or so spaces and good food. We all know we only stop here or pilot but because they have showers and they are free with fillups. I haven't spent money in a pilot in awhile because they mark everything up to ridiculous prices.
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October 2023 by K S
This is by far the best truck stop I have been to they are beyond clean. Good customer service and polite.
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August 2023 by Mary HAROLD
My husband is trying to get his rig serviced at the Newton, NC location. I called to see how long the wait time would be. The Loves Store continually tried to transfer me and no one would pick up at the tire shop!I stayed on hold with the store employee for over 20 minutes while she tried to get my call through. We are coming in from another Loves who’s shop is closed permanently. Except for the store employee that was courteous this location has nothing to offer!!
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August 2023 by Joe Nagy
Pretty nice and large truck stop, for a loves. I got stuck here for weekend and their showers are out of order. Employee says they have been out of order for over 3 weeks now. That is not acceptable for truck drivers.
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August 2023 by John Dorney
HOLY COW!!!!!! Most disgusting shower I've EVER seen at a LOVE'S. "BLACK MOLD" in every crevice of the shower & it was even creeping into the dressing room part of the shower room. Inspect closely if you get shower # 3, I informed the manager & she said OK
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August 2023 by Marty Rogers
Was overcharged several weeks ago. Item displayed one price. Got to the register and it was higher than the displayed price. Told the cashier she made it right. Went in today and sake item still rang up higher at the cash register. Along with another item. Watch the totals on the screen they are overcharging for items
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July 2023 by Jennifer Reed
New, clean, and they even had refrigerated peanut butter cups and Snickers as well as room temperature. Now to me.....that was thinking about the consumer! Every worker was extremely polite and it was well organized and spacious.
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July 2023 by Alexander Vaduva (Xander)
WORST GAS STATION EVER. When I purchased they didn’t even warn me that there was a wait of 2 HOURS. They refused to refund me and told me that the only option I had was to wait for my turn. I suppose I’m to blame for preferring LOVES to PILOT. Anyway, don’t commit my same mistake, ask for the waiting time before you purchase a shower ticked, or you’ll be stuck waiting for almost two hours like I did.
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June 2023 by Bobby Finck
Very new, very clean. Very convenient that they have a harddees attached. Very well lit. Not that I used it, but the dog park is a nice feature. Didn't have my exact flavor of dip, but had an acceptable substitute. Staff was super helpful, nice and friendly. Very appreciated start to a long day.
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June 2023 by Dylan Blackburn
Can not go wrong with Hardee's. The rest rooms are so clean they will disinfect you if you try to use them while they clean the person didnt add water to bleach so now everything smells funny. Fuel stations are kept clean. Clean store. 11/10 on clean.
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April 2023 by Jayme Correia
One of the operation managers main job should be to make sure that the customers are happy. You were called to help out one of your slower employees at the diesel desk for a transaction and the look of disgust was unreal. You were not happy. You were not kind at all.Your showers are down unfortunately, but I was told that if you let me use the room to shave that you'd be shut down. Later on after I called customer service and they told me that was not true you told me the real reason was cause you didn't want others.So the minimum service you could have provided you decided not to and to lie about it.I don't like this store at all
