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November 2023 by marcus bandy
Hands down the worst shop around. Been there several times only because I drive a company vehicle and they are on the list of approved shops. Never had a good experience. Will not be returning. Slow - as in 2 hour oil changes. Unprofessional and not knowledgeable
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November 2023 by John Haggerty
Good afternoon,I feel fully violated upon my daughter having a repair at your Newton, NC location and will NEVER go or recommend them ever. They are fully unethical and took advantage of her.She had to have her front stabilizer links replaced which they state were $139.88ea. The exact same part number sells for $37ea every where I look. The dealer charges only $43ea and Autozone only charges $32ea. They also charged her a $99 computer diag fee which was not even performed as the part replaced has no computer interface and on top of that charged her $350 labor for all of 30 minutes it took to install these parts. The entire service time was less than 2hrs out the door and included a wheel alignment. You all should be ashamed of yourselves. I am well aware of the cost of these repairs as I am an ASC tech of over 30yrs but can not do the work any longer due to a neck injury. I hope your company executives have very little sleep tonight after reading this email. $625 for this work is an abomination.Signed a very upset fatherJohn Haggerty
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November 2023 by Anahia Montez
got new tires here. the gentlemen who were working were nice and very helpful. they did an awesome job and customer service is awesome!
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October 2023 by Katherine Kearney
Went there to get tire plugged. Took over an hour all the mechanics were just sitting around in the bay area. Finally got into my car to leave and didn't make it to bogangles and low tire pressure light came on. went back to Mr Tire and the mechanic said drive it for about 5 miles and light will go off. Never happened west to NBT and to find out they put 47 pounds of air in my tire when its only suppose to be 33 pounds pressure and all of the others only had 24 pounds of pressure. This is the 2nd time has happened the first time same thing but the guy took off tire and was bouncing my tire on the floor causing it to break a seal in it. I will never go back to this place ever again so unprofessional I think they cause more problems than it worth because they are stealing and damaging your vehicles.
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September 2023 by Leah Carnefix
I had to get my tire fixed and these people are the best. Steven and Johnny helped me get it fixed and where very nice even though it was close to closing time. I can say...I about didn't stop in because of the way I was treated before but it's obviously under new MGMT and I definitely will be going back for anything else I need in the future.
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September 2023 by Cesar Torres
My brother just went to have his brakes done yesterday and the incompetent team at Mr.tire did such a horrible job one of his brake lines on the rear passenger side came detached spraying brake fluid. Which almost resulted in a accident cause his brakes werent working properly!! Dont risk getting brakes done here they'll charge you $800 and kill you!
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September 2023 by Kacy Corpening
They gave me really great service most definitely will be back. The only place open on a Saturday in the area I was in.Tory was phenomenal with the great customer service.
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September 2023 by Marc Bolton
Can't say enough positive about this location being open on a holiday AND doing a safety check on my tires/vehicle before a long road trip! I had a tire "issue" that would have delayed my trip by a full day, BUT Tory DELIVERED on the customer service and the needed peace of mind. Mr Tire should be your FIRST CALL every time you have an issue!!!
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August 2023 by Darren Wallace
Went to have a battery changed which you wouldn't think would take that long. Apparently while our vehicle was getting serviced someone came to business to get into an argument with the person working on our vehicle. The conversation got heated and other employees had to separate them. It got so bad that the police had to come and straighten things out. Just so happen the person that came to talk to the employee was taken off by the police. All this time no one was tending to our vehicle. Finally someone else took over because the employee that started the work I guess had to calm down. Finally that finished up. You would think after all this happening they would have gave us some kind of discount but nope. Usually I've gotten good service from this business but unfortunately not this time
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August 2023 by Destiny Xiong
This is the best place to get your tires done!! Very kind and polite people working!I'm not from here and they gave me the best deal that I could not pass up!Very fast service and I had no wait time!!10/1000% recommend coming here!! TORI your the best, thank you!! ?
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July 2023 by Chris Murray
Awesome guys. Had a screw in a tire and they took no time to patch it and throw air in it. Definitely recommend them.
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July 2023 by Larissa Martin
What a great experience! Got a nail in my tire and they fixed it super fast amazing deal and will definitely be back. Thank you so much Bill & Austin.. Greatly appreciated!
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July 2023 by Christina mosteller
I definitely loved the service I got thereIt's the price had a problem with. I had a blowout and had a new tire myself. It was 43.26. it's was 28.99 to put the tire on the rim and rim on the car. 7.00 to discard and misc. 2.90 for disposable as well. Then tax44.00. I wish I had just went to the 25 place instead. So I do think that I was overpriced because I'm female
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May 2023 by Darren Bailey
I brought my car here because there was a nail in the tire on a random Friday morning. I was greeted with prompt, generous, and accommodating service. I will definitely be back and will be recommending this location to my friends and family.
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May 2023 by Michael Dean
Every time I have to come in because I got a flat or the studs to my wheels snapped off, they take care of me as quickly as they can. Good communication, and realistic expectations. They never promise they can get your car done by a certain time knowing they don't have enough technicians.
