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August 2023 by Joanie Hollar
The ladies at People's Bank have been so helpful during my time of settling my father's and atep mother's estates. They have been patient, understanding, quick, and have treated me with compassion.
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March 2023 by Richard Dorr
I've always had good service with People's Bank over the last 15 years but they use Fiserv to monitor their debit cards now. They've completely missed two fraudulent transactions but constantly block such "suspicious" activity as ordering pizza from Pizza Hut in Newton or buying gas three blocks from my house. The frequent harassment from Fiserv is making me want to switch banks. Update 3/16: Apparently People's Bank pays attention to their reviews - but in a creepy way. Got a letter today notifying me they saw my review & that they had reviewed my entire account history and only saw one fraudulent transaction.
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November 2022 by Minkz !
5 stars best tellers in Catawba county ✅
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November 2022 by blake hyler
Best bank in newton as always
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October 2022 by Ngoc Bao
They always great . I not understand why people rates them so low .
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June 2022 by Roger Lee
I’ve been a customer with peoples for over 20 years until yesterday. They changed one of my accounts to a fee based account unbeknownst to me. I keep a high balance so they could just switch the account to a non fee based account which they did after I challenged a $29!charge. They refused to credit my account the $29. The rep said they could not call customers for this change and then charge because they had too many customers. Well they have one less now. Really unbelievable after all these years of relationship. The bank manger would not even talk to me over this issue.
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February 2022 by S P
If your thinking about opening an account with this company, believe the negative reviews and RECONSIDER. They will treat you seemingly Ok when you're making a deposit into their bank. However any other routine business needs, it's an inconvenience. Called the Newton branch today about Notary services. Becky who clearly needs to be retrained in customer service, told me I would need to come when I'm not disrupting anyone's lunch. Then, I spoke to Sky who wasn't interested in helping anyone either. Both were quite rude and unprofessional. This branch is the WORST overall when it comes to customer service, period. If I don't close all of my accounts first, I'll definitely drive to the Conover branch for any banking needs. They at least have an interest in helping customers.
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August 2021 by Brian Dyer
Very disappointed with this bank. Too many fees and outdated ways (mobile app).Unfortunately after finding out today that I’m being charged fees to use my business account debit card and to deposit money in said account I will have to find another bank to do business with.
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May 2021 by Holli Gilbert
This bank is a complete joke. Save your self the trouble and choose a different bank. Poor communication and terrible customer service.
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March 2020 by Jenny Thompson
Had a company account for 14 years. Account was in good standing. Was closed without notifying me and I have left several messages to find out why. The only lady they say can tell me why will not call me back..... TERRIBLE
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March 2020 by Karen Tonks
People's Bank truly is about their People. If you want a personal and outstanding customer service experience, bank there!
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February 2019 by GK!
Anyone who has ever used any of Peoples Bank ATM's will agree that they have the slowest ATM system of any Bank in the world! I hate people's Bank ATM's they're and you will too if you ever have a chance to use one!! RIDICULOUS?!
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December 2018 by Irene A.
My husband has durable power of attorney for his dad who is in a dementia ward in NC and he is the only child. His dads second wife of only 3 years put her name on his bank account without him present but she knew the people at the bank. She defaulted on paying a life insurance policy set up for my husband by his mother who died and his dad living. A check was sent to my husband with his dads name on the check to our address for the close out of the life insurance policy and since my husband is the durable POA and executor of his dads Will there should have been no problem cashing the check in NC since his dad has a account with PEOPLES BANK for many years. ALL the legal paperwork for POA was sent to Peoples bank for proof of POA and our BOA who we have been with for 30 years called the bank letting them know my husband needed a appointment when he visits his dad in NC to cash the check in the amount of $1900. My husband Terry had a long conversation with 2 woman at Peoples Bank who were rude. They said they are refusing to cash the check or deposit it without Betty his dads wife being there. They are ignoring legal paperwork. They also are allowing his dads account to be drained of funds by his wife needed for his dads care by not adding Terry to the account so it could be monitored.THIS IS ABSURD and we will be consulting with a lawyer in NC.
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April 2018 by Brandy Resendiz
Very nice and friendly people not to crazy about some of the new people.
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August 2017 by Matt Abee
Fees, fees and more fees!
