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February 2024 by JoeMac 704
I went in on a Friday evening at 6:15 pm. Waited 8 minutes nurse was in asking questions and very pleasant. Doctor came in and checked my breathing and diagnosed me rsv. Wrote me something to knock it out fast and it worked. I’ll definitely be back to see yall. Thank you so much.
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February 2024 by Rebecca
Let's a teenager with a head Injury busted open sit in lobby while everyday ache n pain patients are seen. Injury severity levels don't matter here. Do not come here. Second bad experience. First was misdiagnosed said no broken foot bones. Er said next day there was 4 different bone breaks second and third rate physicians. Will not recommend to anybody
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January 2024 by Kayla Black
My daughter’s pediatricians office had a hard time fitting us in for an appointment. Devine intervention because we came here and Dr. Teague was amazing. She referred us for a CT when it was controversial for her age. She found out what was going on with my daughter and has put us on the right path to get her the help she needs to feel like a normal 5 year old again! Very grateful for the time Dr. Teague takes to care about her patients!
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December 2023 by Todd Jarett
It is a good thing this visit wasn't for anything truly "Urgent"... I would have bled out...pitiful !!
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November 2023 by Mary Lewis
I called to ask when they closed and they said 8:30. I showed up at 7 which is a hr and a half before closing and they refused to let me in the building and also refused to let the other patients let me in and said they weren’t taking anymore patients. I will never even attempt to go here again considering it seems like they like to lie.
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November 2023 by Roz 05
People here makes u feel worthless, dont take you seriously nor your condition. They are slow that you can hear in the room they take you in they just watching youtube or doing tiktok. Hours are not right either they dont stay open till 8:30 at night.
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October 2023 by Terry Radford
These guys are .great.Curtis Well, organized, It was worth the trip from morganton
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September 2023 by Rhonda West
I was very pleased with the hours of operations because many closed their doors way earlier. I was very pleased with the lady at the window who greeted us and took our co-pay. She was very professional and had a welcoming manner! The nurse who took us back to the exam room was very nice and professional as well. The doctor was very nice, but he didn't one time examine my daughter. He knew we were there for what I suspected was a sinus infection. He never looked in her nose, her throat, her ears, nothing. The only thing he did was listen to her breath. He immediately started in on why it was frowned upon to give out antibiotics for sinus stuff and then recommended us to do pretty much all that my daughter had been doing since Wednesday. She was feeling miserable. We had waited an hour at least, which was fine because I believe patients should feel their doctor is listening to them and not feel rushed through their visits, for him to pretty much do nothing but prescribe her a mild cough syrup. She was exhausted and stuffy and basically would have been better off staying home. Our co-pay was around $70. I don't feel she received the care she should have. As it is, she may be out of school tomorrow, and I will end up paying another co-pay for another doctor visit. I really hope that your doctors will truly take time to listen to the patients and actually look closer into their patients complaints.
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September 2023 by Catherine Killian
We had to wait a while but that was expected. The staff was really nice though, and took very good care of me.
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September 2023 by Angeline Cocke
The front desk staff was quick and efficient with my insurance info and I didn't have to wait at all in the back to see the dr.
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August 2023 by A Huffman
Late review, but it didn’t seem like they cared about me or my condition at all.. after every question I asked, one of the nurses replied with “is that it?” Repeatedly, and it was maybe 3 questions. They just seemed more concerned about their shift being over than their patient.
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July 2023 by Shane Whaley
The staff at the Newton location is always great, but the billing department on the other hand is not very responsive and does not return calls when left messages. The only issue I have is that they call themselves "urgent care " but bill as a doctors office, which my insurance denied because when billed that way, I apparently needed a prior authorization. The billing department refuses to help resolve this matter, saying that they billed correctly. If you are not a real urgent care please change your name.
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April 2023 by T.D. Boyles
Great place , Great care, Great Staff.Quick in response and definitely Urgent!!!Was told 4 hour wait at competitor,Was in and out within a hour!Definitely recommend this place!!!Definitely 5 star's!!!!
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March 2023 by Sherry L Smith
Very good place to go excellent service staff are sweet and caring doctors are awesome I would definitely use them again
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March 2023 by Felicia Stephens
I have a primary care Dr however when unexpected things happen I go to Mountain view! The staff is excellent with patients the Drs are very compassionate, they follow the rules but have that home town feel about them. I go there more than my doctor I hope I'm not wearing my welcome out. ✌️
