Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. While the staff is often praised for their kindness, efficiency, and willingness to go above and beyond, the long wait times in the drive-thru and at the pharmacy counter seem to be a recurring issue. Customers have noted that the drive-thru lines can be "beyond horrible," with wait times of 20-30 minutes, and that calling the pharmacy after 8 am can be a "frustrating joke" due to long hold times and frequent hang-ups. The pharmacy counter inside the store is also described as moving "as slow as the drive-thru lines," with it sometimes taking "days to get multiple medications filled." However, the staff is consistently praised for their excellent customer service. Specific employees, such as the "3rd shift pharmacist," the "man and the shorter blonde woman," and the associates who "went above and beyond" to help a customer, are called out for their kindness, helpfulness, and efficiency. Additionally, the store is described as clean and well-stocked, with the staff doing their best to serve customers in a timely manner, even when the pharmacy is "packed always." The prices, on the other hand, are considered too high, with one customer noting that a product they purchased was significantly cheaper at other retailers. Overall, Walgreens seems to provide a mixed experience, with excellent customer service but frustratingly long wait times and high prices.
Worst drive thru around. 40 mins sitting in line. Walk in is no better. This has to be worst Walgreens around. Only reason for one star is there is not a 0.
April 2025
Walgreens on D Street in Wilksboro, NC is a welcoming shopping experience!
January 2025
Phone message service for Pharmacy hours is broken. You don’t close for lunch in AM.?
