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March 2024 by Eileen Davis
Years of service@
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December 2023 by Scott Greathouse
I generally do not give bad reviews. But truist is the worst. This branch especially.
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July 2023 by Lindsey Matthews
Very unprofessional. They could not supply a deposit slip and had me write my account information on a sticky note. On another occasion their atm took $400 off of my card without giving me my cash. I was told there was nothing they could do.
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October 2022 by Kent Winrich
Its like they dont want business. I have tried multiple time to open an account. TWICE they said they had no one to open an account as people were on vacation. I also tried to open an account for my mom, but they would not accept the documents I had. I went across the street to Citizens and had accounts open in 30 minutes.They also did not help our church and they have an account with Truist! We asked for a loan and they never got back to us!
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May 2022 by rick ryan
Called (3 times) and left messages re opening a new account in addition to another active account we currently have. Finally got through (no one ever returned our call) and was told to just “come down anytime “.Upon arrival we were told to wait for a banker. Waited 30 minutes, the banker comes out of her office and states”no, you need an appointment”. No one else even waiting in the branch.Will be closing our current account and certainly not giving them another.Zero customer service in person and they don’t return calls. Save yourself the frustration and go elsewhere.
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October 2020 by Kevin Traver
The bank teller was incredibly rude rolled her eyes as soon as I walked up and when she was done “helping me” she rudely says “thanks for the trouble”! Super rude and just plain unprofessional. Blond curly hair big eyes, you know the one
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July 2020 by Charles Ragan
Great Bank, PERIOD!!
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July 2019 by Chuck Overman
Nice staff, helpful with your finances.
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May 2019 by jude bonos
Very personal service. Online banking program is user friendly. Hours could be better. If they were open until 6 and on Saturday it would be more convenient.
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May 2019 by boom erang
BEWARE OF THE ATM
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February 2017 by Nick H.
Wow - this place is like going back in time...to cave man days. I opened an account, requested it be linked to my son's account (he's going to school) ordered checks for me, etc, the usual stuff. It actually took 3 visits to get my checks ordered. She just couldn't get it right. After months, I needed to deposit money into my son's account, she forgot to link them. What's funny, is the hard sell they put on me to switch my retirement nest egg to them (believe me, significant $$$). Holy cow, they would have lost that too. AVOID THIS "BANK"